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Customiser not working.. Hanging

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This topic has 3 replies, 3 voices, and was last updated 11 years, 1 month ago by Wajid Khan.

2015-06-21 at 11:35 pm
Support Expired

#8350
superstevie
Participant
Topics: 1
Replies: 0
Total posts: 1
Post count: 0
Hi Guys

I have had a nightmare installing this theme. Firstly I had the CSS.Style sheet error.

I then installed “wordpress files only” which worked.

When I click on CUSTOMISE… It just hangs.. I have tried with 3 browsers and same issue.

Please help

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2015-06-22 at 12:23 pm

#8351
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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2015-07-14 at 4:05 pm
Support Expired

#8608
otomikmedia
Participant
Topics: 0
Replies: 1
Total posts: 1
Post count: 1
This reply has been marked as private.

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2015-07-16 at 3:27 am

#8634
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
We have fixed the issue in the latest release so kindly please update the theme to the latest version and try.

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