Your Time:

Our Time:

← Back to discussions

Cook Pro error message

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 2 replies, 3 voices, and was last updated 8 years, 8 months ago by Fem.

2017-11-09 at 3:33 pm
Support Expired

#22200
rencsi
Participant
Topics: 1
Replies: 0
Total posts: 1
Post count: 0
I have Thrive Themes as my wp theme and after activating the Cook Pro plugin I get the fatal error message in my recipe menu point on my website. It says: Call to undefined function epicer_generator on line 69. I have been trying to figure out the issue with my web developer with no success. Can you advise please?

thank you

Reply
2017-11-09 at 7:19 pm

#22204
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

Reply
2017-12-26 at 1:33 pm

#22468
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
This support request has been awaiting your response for over 9 days.

Since we have not heard from you in over 9 days, this support request is considered to be resolved. Of course, if you feel that this request is not resolved, you may respond to it at any time and a support agent will get back to you momentarily.

Reply

You must be logged in to reply to this topic.