Your Time:

Our Time:

← Back to discussions

Cook Pro 4.3.1 Breaks WordPress 5.5.1

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 1 reply, 2 voices, and was last updated 5 years, 11 months ago by Asiya Fatima.

2020-10-19 at 5:40 am
Unknown Support Status

#27820
danielhannon
Participant
Topics: 1
Replies: 0
Total posts: 1
Post count: 0
I updated to WP 5.5.1 and the admin area breaks in several areas. I first noticed it after I did the update and then tried to edit my theme. The theme details wouldn’t pop up from the theme area to show the version of the theme etc. After a lot of troubleshooting, I disabled the Cook Pro plugin and it all went back to normal. I was able to revert back to an older version of WP but I need to get this update done, can you please fix the plugin so it’s compatible with the new version of WP?

Reply
2020-10-20 at 1:40 pm
Unknown Support Status

#27825
Asiya Fatima
Participant
Topics: 0
Replies: 97
Total posts: 97
Post count: 325
Hi danielhannon,
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

Reply

You must be logged in to reply to this topic.