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contact us email generation

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This topic has 2 replies, 3 voices, and was last updated 8 years, 2 months ago by Fem.

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  • 2018-06-14 at 1:26 am
    Support Expired
    #23593
    kobeeburnshire
    Participant
    • Topics: 12
    • Replies: 18
    • Total posts: 30
    • Post count: 20

    how do I get the contact form on the “contact us” page to work? I would like to be able to receive an email when a customer completes this form. Currently, when someone tries to use it it states “there was an error trying to send your message. please try again later.”

    Thanks!

    2018-06-14 at 1:15 pm
    #23598
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Make sure you have to set contact form setting. Go to contact > contact forms select which form you are using and you will find all settings. In Mail, setting adds your email. Go through with this video here you will find a clear explanation of contact form settings https://www.youtube.com/watch?v=4-Zcbo1Bxx0

    2018-07-07 at 12:11 pm
    #23757
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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