Contact Form

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This topic has 14 replies, 3 voices, and was last updated 9 years, 2 months ago by Fem.

Tagged: Contact form

2017-06-28 at 12:18 am
Support Expired

#21048
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
I am getting the message that message has been sent, but no email comes through
on the contact page.

http://exchangevw.com/carpet/contact_us.php

Thank you in advance.

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2017-06-28 at 11:47 am
Support Expired

#21055
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
How do I disable the function to verify the email? It kept saying the email was not valid when it was on my mobile phone and the form would not work.

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2017-06-28 at 3:42 pm

#21057
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Primesale2000909, I just wanted to let you know that we are still investigating the problem. I will let you know as soon as we have found the bug.

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2017-06-29 at 8:38 am
Support Expired

#21065
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
Any updates? I tried using the form again and it is not working….

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2017-06-29 at 10:50 am

#21070
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Can you tell me which email address have you provided for $autofrom=”www.aivah.com@gmail.com”; in autowrite.php file?

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2017-06-29 at 10:56 am
Support Expired

#21071
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
saahilonlinenow@yahoo.com – Should I use the same email I have in contactsetting.php file?

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2017-06-29 at 11:02 am

#21072
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
You can change this from address $autofrom=”saahilonlinenow@yahoo.com”; to your email address in autowrite.php file and see.

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2017-06-29 at 11:10 am
Support Expired

#21073
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
Any way of looking at the code yourself? Still not working…….

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2017-06-29 at 11:12 am

#21074
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
If you can provide us Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your logins.
Note: Before providing the logins to any support staff, kindly please make sure you take a backup of everything.

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2017-06-29 at 11:32 am
Support Expired

#21076
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
This reply has been marked as private.

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2017-06-29 at 11:55 am
Support Expired

#21077
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
Ok it looks like it is working. Two questions:

What did you change to make it work?

How do I disable the function to see if the email is valid?

It is saying the email is not valid when it is.

Best Wishes

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2017-06-29 at 12:08 pm
Support Expired

#21078
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
Nevermind the email has to entered as lower case.

What did you change to make the form work?

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2017-06-29 at 5:45 pm

#21085
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
We did changes in autowrite.php file
Edited File: autowrite.php

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2017-06-29 at 8:53 pm
Support Expired

#21086
Primesale2000909
Participant
Topics: 1
Replies: 8
Total posts: 9
Post count: 8
Ok looks like it is resolved.

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2017-06-30 at 10:17 am

#21094
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you have not yet given ratings to the theme, kindly please give to the theme by going to your ThemeForest account downloads section and below the Download button of the theme, you can find the stars to click on for ratings 🙂

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