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Columns broken after update

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This topic has 12 replies, 4 voices, and was last updated 11 years, 6 months ago by Wajid Khan.

  • 2015-01-29 at 6:02 am
    Support Expired
    #6754
    nicoliengme
    Participant
    • Topics: 2
    • Replies: 8
    • Total posts: 10
    • Post count: 8

    Got some really dramatic hassles with the most recent update, in that my [one_third_last] shortcode seems to be getting nested within the previous [one_third] column and getting smaller from there. Really going to need a hand with this one.

    2015-01-29 at 10:49 am
    Support Expired
    #6755
    nicoliengme
    Participant
    • Topics: 2
    • Replies: 8
    • Total posts: 10
    • Post count: 8
    This reply has been marked as private.
    2015-01-29 at 12:21 pm
    #6756
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I have crosschecked on our live demo and it seems to be ok.

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2015-01-29 at 12:24 pm
    Support Expired
    #6757
    nicoliengme
    Participant
    • Topics: 2
    • Replies: 8
    • Total posts: 10
    • Post count: 8
    This reply has been marked as private.
    2015-01-29 at 12:52 pm
    #6759
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We have checked that you didn’t added category or genre and label assigned to any album posts so that impacts the layout of the theme. Kindly add the posts under the genres or labels and select the shortcode based on the categories genres or labels.

    Please feel free to ask if you have any more questions

    2015-01-29 at 6:39 pm
    Support Expired
    #6762
    nicoliengme
    Participant
    • Topics: 2
    • Replies: 8
    • Total posts: 10
    • Post count: 8

    Fair enough, assigning a label to the albums seems to have fixed this issue. But I’m surprised, given that when selecting the shortcode, assigning a label or category is listed as optional. Either way, thanks.

    2015-02-09 at 2:29 pm
    Support Expired
    #6870
    nicoliengme
    Participant
    • Topics: 2
    • Replies: 8
    • Total posts: 10
    • Post count: 8

    Hi there, I had to re-install the theme and now my columns are acting funny again like last time, even though I haven’t changed anything else. Can I get you to fix it again?

    Cheers,
    Nico

    2015-02-09 at 3:28 pm
    Support Expired
    #6873
    nicoliengme
    Participant
    • Topics: 2
    • Replies: 8
    • Total posts: 10
    • Post count: 8

    I might also add, I’ve added both genre and label categories now and the issue persists.

    2015-02-09 at 4:25 pm
    #6876
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Thanks for the headsup. We will consider fixing this and update it soon.

    2015-02-09 at 6:20 pm
    Support Expired
    #6885
    nicoliengme
    Participant
    • Topics: 2
    • Replies: 8
    • Total posts: 10
    • Post count: 8

    Is there any chance you could fix it on my site using the login details above? My client has signed off on the current design and is awaiting launch.

    2015-02-09 at 8:35 pm
    #6887
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Its resolved 🙂

    2015-02-10 at 4:17 am
    Support Expired
    #6900
    Karim1
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Hi ok how?
    got the same problem on my albums page..the short codes are not working anymore.
    Peace
    Karim

    2015-02-10 at 9:01 pm
    #6912
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Please update your theme into latest version it will solve your issue.

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