Closed day issue

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 10 replies, 2 voices, and was last updated 10 years, 3 months ago by Anonymous.

2016-06-12 at 5:53 pm
Support Expired

#14879
cocodog
Participant
Topics: 2
Replies: 5
Total posts: 7
Post count: 9
On closed days the logo in my theme (the7) is pushed down below the menu bar. On open days the logo is displayed properly. See attached file. Can you please advise how to fix the issue.

http://cocoash.mysalon.rocks/

This topic was modified 10 years, 3 months ago by cocodog.

This topic was modified 10 years, 3 months ago by cocodog.
Reply
2016-06-13 at 4:54 pm
Support Expired

#14895
cocodog
Participant
Topics: 2
Replies: 5
Total posts: 7
Post count: 9
This reply has been marked as private.

Reply
2016-06-13 at 5:28 pm

#14896
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
1. It’s showing fine at my end. Have a look at the screenshot.

2. I have seen that it’s working fine. Can you please share me the screenshot about the issue?
For padding:
Find this path, plugins/iva-business-hours-pro/assets/css/iva-bh-front.css on line no 119 and change margin: 0 3px; to margin: 0 9px;

.iva-bh-oc-text { display: inline-block; background-color: #8FCA43; padding: 0 10px; color: #ffffff; font-size: 10px; line-height: normal; margin: 0 3px; // make it as margin: 0 9px; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px; }
Reply
2016-06-13 at 5:44 pm
Support Expired

#14898
cocodog
Participant
Topics: 2
Replies: 5
Total posts: 7
Post count: 9
Thanks for your help on the padding.
The issue is on days the business is completely closed. I went ahead and changed the settings so the business is completely closed today. Now you can see the issue.

Reply
2016-06-15 at 12:42 pm

#14943
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Unable to install wpide plugin to edit files. Kindly provide access to install the plugin so that we can fix the issue.

Reply
2016-06-15 at 3:54 pm
Support Expired

#14944
cocodog
Participant
Topics: 2
Replies: 5
Total posts: 7
Post count: 9
This reply has been marked as private.

Reply
2016-06-15 at 4:38 pm

#14946
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Fixed the issue.
Edited files: iva-business-hours-pro-shortcode.php, iva-business-hours-pro-widget.php

Reply
2016-06-15 at 4:51 pm
Support Expired

#14947
cocodog
Participant
Topics: 2
Replies: 5
Total posts: 7
Post count: 9
Thank you. When you update the plugin at a later date to v3.5.3 or greater will the issue remain fixed or will it come back?

Reply
2016-06-15 at 4:58 pm

#14948
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
No, this is a bug in our theme. Missed a closed tag so that’s the reason issue occurred. We did a fix for this in our plugin also.

Reply
2016-06-15 at 5:05 pm
Support Expired

#14949
cocodog
Participant
Topics: 2
Replies: 5
Total posts: 7
Post count: 9
Great. Thank you for your help.

Reply
2016-06-15 at 6:05 pm

#14952
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.