Your Time:
Our Time:
← Back to discussions

Child Theme not working in WordPress v4.1.1

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 12 replies, 4 voices, and was last updated 11 years, 6 months ago by Wajid Khan.

  • 2015-03-05 at 12:07 am
    Unknown Support Status
    #7098
    velocifymktg
    Participant
    • Topics: 5
    • Replies: 9
    • Total posts: 14
    • Post count: 11

    I spoke with you last week about the Child Theme not working in WordPress 4.1.1. You acknowledged that this was a known issue and would have a new update Monday (yesterday) but I don’t see the new update when I log on to my themeforest account and go to downloads. I also don’t see an email announcing an update.

    2015-03-05 at 12:10 pm
    #7108
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I had another small bug in the theme so we delayed that update. Will be updated today.

    Regards
    Maqk

    2015-03-06 at 12:23 am
    Unknown Support Status
    #7120
    velocifymktg
    Participant
    • Topics: 5
    • Replies: 9
    • Total posts: 14
    • Post count: 11

    Thanks looking forward to getting that update email today!

    2015-03-07 at 5:29 am
    Unknown Support Status
    #7135
    velocifymktg
    Participant
    • Topics: 5
    • Replies: 9
    • Total posts: 14
    • Post count: 11

    Any news on this please? I really need to get that child theme up and running.

    2015-03-11 at 7:00 am
    Unknown Support Status
    #7180
    velocifymktg
    Participant
    • Topics: 5
    • Replies: 9
    • Total posts: 14
    • Post count: 11

    It’s been a few days. Please let me know.

    2015-03-13 at 3:09 pm
    #7214
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2015-03-13 at 11:32 pm
    Unknown Support Status
    #7217
    velocifymktg
    Participant
    • Topics: 5
    • Replies: 9
    • Total posts: 14
    • Post count: 11
    This reply has been marked as private.
    2015-03-14 at 2:38 am
    Unknown Support Status
    #7219
    velocifymktg
    Participant
    • Topics: 5
    • Replies: 9
    • Total posts: 14
    • Post count: 11
    This reply has been marked as private.
    2015-03-15 at 4:20 pm
    #7224
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    We will definitely do free installation for you and for that if you can provide us the WP Logins and URL as srinivas said that would be easier and you can use your email ID and then let us know the details here itself. Make sure you set the post as a private so that only admin or our support staff can view the login details.

    2015-03-16 at 12:19 am
    Unknown Support Status
    #7243
    velocifymktg
    Participant
    • Topics: 5
    • Replies: 9
    • Total posts: 14
    • Post count: 11
    This reply has been marked as private.
    2015-03-16 at 11:56 am
    #7246
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Kindly please take a backup of your current theme and options panel backup please then we will make a child theme installation for you..

    2015-03-17 at 1:50 am
    Unknown Support Status
    #7252
    velocifymktg
    Participant
    • Topics: 5
    • Replies: 9
    • Total posts: 14
    • Post count: 11
    This reply has been marked as private.
    2015-03-17 at 1:11 pm
    #7257
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    You can use this plugin for Backup.

    BackUpWordPress

You must be logged in to reply to this topic.