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Cases include category not working

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This topic has 6 replies, 3 voices, and was last updated 8 years ago by Fem.

  • 2017-08-09 at 3:19 pm
    Support Expired
    #21424
    Emperorneo
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Hi,

    I have a page where I want to add cases with a specific category. So I add it in the field “Include Category” but it still shows all categories.

    Also I get a javascript error on the demopage cases with filter.

     Uncaught TypeError: $ is not a function
        at HTMLAnchorElement.<anonymous> ((index):185)
        at HTMLAnchorElement.dispatch (jquery.js?ver=1.12.4:3)
        at HTMLAnchorElement.r.handle (jquery.js?ver=1.12.4:3)
    2017-08-11 at 4:33 pm
    #21428
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-08-14 at 2:35 pm
    Support Expired
    #21446
    Emperorneo
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2
    This reply has been marked as private.
    2017-08-14 at 3:18 pm
    #21449
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Thanks for the information I will consider taking a look at it and let you know.

    2017-08-21 at 1:18 pm
    Support Expired
    #21495
    Emperorneo
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Hi, I was wondering if you could find the problem? I would really like to use the categories on the cases to filter.

    2017-08-22 at 1:56 pm
    #21506
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Fixed the issue with the categories option. Made changes in the labora-core plugin.

    2018-09-10 at 11:17 am
    #24184
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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