Your Time:
Our Time:
← Back to discussions

Cart not working

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 14 replies, 4 voices, and was last updated 7 years, 10 months ago by Fem.

  • 2018-09-16 at 3:18 am
    Support Expired
    #24221
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    Hi,

    The the page set by Woocommerce to be the Cart doesn’t show the cart details at all. And if I set up a new page and add the Cart module in Visual Composer, that page won’t load at all.

    What’s wrong?

    Page set as Cart:
    https://härbyggervi.se/forradet/cart/

    Page with Cart module:
    https://härbyggervi.se/forradet/varukorg/

    The connection between this theme and Woocommerce seems to be very bad. Woocommerce also complains about old template files. Are you planning on update the theme to support new versions of Woocommerce?

    2018-09-16 at 3:20 am
    Support Expired
    #24222
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    The links were rewritten during posting for some reason, trying again:

    Page set as Cart:
    https://härbyggervi.se/forradet/cart/

    Page with Cart module:
    https://härbyggervi.se/forradet/varukorg/

    2018-09-16 at 3:22 am
    Support Expired
    #24223
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    You’ve got some serious bug going on when posting links. Here are the slugs to the pages I’m trying to send you:

    Base url:
    https://härbyggervi.se

    Page set as Cart:
    /forradet/cart/

    Page with Cart module:
    /forradet/varukorg/

    2018-09-17 at 11:45 am
    #24225
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Payment option is linked separately not with the woocommerce. You need to create Storeup Success and Storeup Cart templates etc.

    2018-09-17 at 3:15 pm
    Support Expired
    #24232
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    The specification on Themeforest says that the theme is compatible with WooCommerce. The shop I’m building is located in Sweden and the payment options you’re providing isn’t that used here. That’s why I want to use Woocommerce instead.

    I’ve set the template on the page:

    https://härbyggervi.se/forradet

    slug: /cart/

    But the cart items still doesn’t show up… I’ll give you one chance to solve this problem. If not fixed I will change to a better theme and ask for a refund.

    • This reply was modified 8 years ago by ReeTard.
    2018-09-17 at 3:15 pm
    Support Expired
    #24233
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31
    This reply has been marked as private.
    2018-09-17 at 4:35 pm
    #24235
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    In Appearance > Storeup Child > Admin Email ID -> place add your admin email where you wish to get the booking emails.

    2018-09-17 at 6:14 pm
    Support Expired
    #24237
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    I want to use the Woocommerce functionality, not the bad one you ship with the theme.

    On the Themeforest site, you specify that the theme is compatible with Woocommerce. Is it, or is it not?

    2018-09-17 at 6:22 pm
    #24238
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    The theme is compatible with the Woocommerce but the system of storage does not uses woocommerce functionality. Why do you think it is a bad one? will you please elaborate the bad.

    2018-09-17 at 6:44 pm
    Support Expired
    #24239
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    I’m not using your system of storage. I’ve never said that 🙂 I want to use Woocommerce.

    Among other things, my client want to use the connection between Woocommerce and their business system to automatically create invoices etc.

    So I made a product in Woocommerce that the customers will buy when they order storage space. They also want to sell accessories and car trailers. So the theme has to be compatible with Woocommerce, as it’s stated on the Themeforest site.

    My original question was this:

    The page set by Woocommerce to be the Cart doesn’t show the cart details at all. And if I set up a new page and add the Cart module in Visual Composer, that page won’t load at all.

    What’s wrong?

    I don’t have time for this slow way of doing support. So I’m gonna switch to another theme that I’ve worked with before, that works better, integrates well with Woocommers and offers good support.

    • This reply was modified 8 years ago by ReeTard.
    2018-09-18 at 11:51 am
    #24247
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Sorry for the confusion, I see that there was no page for the cart with the woo shortcode for the cart but I have added the shortcode in the cart page now you can check that should be working. Regarding the slow support point, I think we have answered in hours only. If you want more faster we have Skype Support as well where you can avail faster response time.

    2018-09-23 at 4:59 pm
    Support Expired
    #24258
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31
    This reply has been marked as private.
    2018-09-23 at 5:09 pm
    Support Expired
    #24260
    ReeTard
    Participant
    • Topics: 1
    • Replies: 24
    • Total posts: 25
    • Post count: 31

    I think I found the problem. I had a delivery zone set up like this:

    Country: Sweden
    Self pick up allowed (hämta själv)

    And that made the Cart page crash and not load correctly. Hopefully you can recreate this bug and correct it.

    When I remove the delivery settings, the Cart page is fully functional.

    • This reply was modified 7 years, 11 months ago by ReeTard.
    2018-09-25 at 1:12 pm
    #24283
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I think in your folder if you remove the cart folder and checkout folder from storeup/woocommerce/ folder this will resolve your issue. If you have any more doubts please feel free to ask.

    • This reply was modified 7 years, 11 months ago by Fem.
    2018-11-15 at 11:06 am
    #24460
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hello there,
    we hope that we have gone through all your issues and have solved them. If you have any further queries or need any assistance feel free to reach us as soon as possible, this topic will be set to be closed in near future.

    Aivah.

You must be logged in to reply to this topic.