Can't Download Mp3 in Albums

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This topic has 4 replies, 2 voices, and was last updated 6 years, 10 months ago by Fem.

Tagged: albums, download audio, mp3

2019-11-05 at 5:08 am
Unknown Support Status

#26206
fireonline
Participant
Topics: 2
Replies: 3
Total posts: 5
Post count: 3
Users are unable to download the mp3 files in the albums. Sometimes a php file is downloaded and sometimes a mp3 file with 0 bytes. I’ve tried uploading them in different locations e.g. Amazon Storage and other file servers with public access.

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2019-11-05 at 5:51 pm

#26208
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Kindly please provide us the URL to your website so that we can inspect and let you know.

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2019-11-05 at 6:35 pm
Unknown Support Status

#26209
fireonline
Participant
Topics: 2
Replies: 3
Total posts: 5
Post count: 3
Website: https://rcistlucia.com

Example page: https://rcistlucia.com/podcast/lunch-room-october-2019/

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2019-11-11 at 8:16 pm
Unknown Support Status

#26214
fireonline
Participant
Topics: 2
Replies: 3
Total posts: 5
Post count: 3
Hello, anyone there?…..Pleas don’t wait until my support expire.

Users are unable to download the mp3 files in the albums. Sometimes a php file is downloaded and sometimes a mp3 file with 0 bytes. I’ve tried uploading them in different locations e.g. Amazon Storage and other file servers with public access.

Website: https://rcistlucia.com

Example page: https://rcistlucia.com/podcast/lunch-room-october-2019/

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2019-11-12 at 1:11 pm

#26215
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Sorry, the files are external so its not possible to download. The coding is done for getting internal files to download. For external downloads, you have to link them manually somewhere in text area below.

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