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Cannot import sample content

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This topic has 11 replies, 4 voices, and was last updated 10 years, 8 months ago by Anonymous.

  • 2015-12-01 at 1:33 am
    Support Expired
    #11244
    michaelmc
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Hello,

    When I click on “Import Sample Content” nothing happens?

    Am I missing something here?

    Thanks,
    Mike.

    2015-12-01 at 10:26 am
    #11247
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    If you click on Import Sample Content button, it takes some time to import the content. If it doesn’t work, go to tools-> Import -> WordPress-> WordPress Importer-> Install-> Activate it and import the content.

    2015-12-02 at 11:18 am
    Support Expired
    #11286
    michaelmc
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    I have tried this on Firefox and chrome, the Sample button does not work, the WordPress Importer does not work either? Please advise?

    2015-12-02 at 11:19 am
    Support Expired
    #11287
    michaelmc
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    Adding notification via email

    2015-12-02 at 11:47 am
    #11288
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2015-12-02 at 11:52 am
    Support Expired
    #11289
    michaelmc
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2015-12-03 at 2:58 am
    #11327
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We have crosschecked and I see that it seems to be a problem with one of your settings from your hosting people as its not working from the default wordpress imports which means a problem with hosting. Might be some mod_security is enabled or so not sure. Kindly please take help from your hosting people with the settings you have in your server.

    2015-12-04 at 1:47 pm
    Support Expired
    #11380
    michaelmc
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2015-12-05 at 4:25 pm
    #11405
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    hmmm not sure. Check if the uploads directory has the 777 permission.

    2015-12-05 at 4:34 pm
    Support Expired
    #11406
    michaelmc
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2015-12-05 at 4:39 pm
    #11408
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    You can find some articles and see what causes this error. I found one here https://wordpress.org/support/topic/fatal-error-class-domdocument-not-found

    2015-12-31 at 10:39 am
    #11844
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
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    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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