Cannot Import Demo Data

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This topic has 5 replies, 3 voices, and was last updated 9 years, 5 months ago by Anonymous.

2017-04-06 at 2:52 am
Support Expired

#19792
noblezilla
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
On a fresh install of WordPress (4.7.3), I have done the following steps:

1. Uploaded Labora Theme (2.2.0)
2. Uploaded Labora Child Theme
3. Activated Labora Child Theme
4. Install Recommended Plugins
5. Activated Recommended Plugins
6. Click Import Demo Data on One Click Demo Import Page
7. Got an error: “Error: Internal Server Error (500)”

The log file is attached

Since no demo data has been loaded, there is no way to use this theme due to PHP errors on the homepage.

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2017-04-06 at 10:28 am

#19796
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

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2017-04-06 at 10:40 am
Support Expired

#19805
noblezilla
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
This reply has been marked as private.

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2017-04-06 at 10:56 am
Support Expired

#19806
noblezilla
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
I used another image, Bitnami, and it worked. Please close this ticket

This reply was modified 9 years, 5 months ago by Fem. Reason: removed private
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2017-04-06 at 11:02 am

#19807
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Glad to hear that using another option it’s resolved 🙂

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2017-04-13 at 11:41 am

#19936
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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