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Callout shortcode is not generating link to the specified page

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This topic has 7 replies, 4 voices, and was last updated 6 years, 8 months ago by nwadike3.

  • 2018-01-29 at 5:36 am
    Supported
    #22631
    jryd
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 4

    We have a text widget in the ‘Footer Area Top’ section that uses the callout shortcode.

    The code for this is below:

    [callout link="spl.bevie.co/contact" btn_size="large" btn_text="CONTACT NOW" btn_text_color="#ffffff" btn_hover_text_color="#f0f0f0" btn_border_color="#ffffff" text_color="#ffffff" text_size="24" text_letter_spacing="0px" text_font_weight="550" title="We have the products, facilities and in-house expertise to improve your alcoholic drinks business" subtitle="" subtitle_color="#ffffff"]

    The button renders with the correct text on our page, however it does not link to our contact page, clicking on it just refreshes the page.

    How do I get the callout button to link to the correct page?

    2018-01-29 at 5:50 am
    Supported
    #22632
    jryd
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 4

    I have tried changing link to btn_link without success.

    2018-01-30 at 10:56 am
    Supported
    #22636
    jryd
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 4

    An example is visible on spl.bevie.co at the bottom of the page, just above the footer.

    The blue ‘Contact Now’ button does not function with the above callout shortcode.

    2018-01-30 at 11:05 am
    #22637
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Make sure the link you have is having a proper protocol. http:// or https:// Currently I see its spl.bevie.co/contact

    2018-01-30 at 11:07 am
    Supported
    #22638
    jryd
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 4

    I have changed the widget text to :

    [callout link="http://spl.bevie.co/contact" btn_size="large" btn_text="CONTACT NOW" btn_text_color="#ffffff" btn_hover_text_color="#f0f0f0" btn_border_color="#ffffff" text_color="#ffffff" text_size="24" text_letter_spacing="0px" text_font_weight="550" title="We have the products, facilities and in-house expertise to improve your alcoholic drinks business" subtitle="" subtitle_color="#ffffff"]

    This has had no effect in resolving the issue.

    2018-01-30 at 12:28 pm
    #22639
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Just found the issue which is an attribute, change which is btn_link not link. Will make a fix in the coming updates.

    2018-09-13 at 12:55 am
    Support Expired
    #24209
    vagmachado
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2

    I have the same issue. Is there any solution for it?

    Thanks

    2020-01-13 at 8:23 pm
    Unknown Support Status
    #26581
    nwadike3
    Participant
    • Topics: 4
    • Replies: 17
    • Total posts: 21
    • Post count: 39

    The solution is btn_link=”http://yoursite.com”

    For example, change [callout link to [callout btn_link

    • This reply was modified 6 years, 8 months ago by nwadike3.

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