✓ Calendar and Events problem with translation

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

Resolved

Posted in: MusicPlay

This topic has 10 replies, 3 voices, and was last updated 9 years, 9 months ago by Fem.

2016-09-29 at 6:28 pm
Support Expired

#16745
simonetor
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 16
Hi guys,
I have a problem with the date picker when creating new event. The calendar is in Italian so when I pick a date the filed becomes example “10 Ottobre, 2016”, and when I do save, the field is not saved and the event is not shown on the front-end.
If I manually input the correct format “10 October, 2016” without using the calendar, the data is saved.
Is there a way to solve this issue?
Thanks for your answer!
Cheers
Simone

Reply
2016-09-30 at 10:20 am

#16751
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

Reply
2016-09-30 at 1:10 pm
Support Expired

#16752
simonetor
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 16
Hi,
I just renewed my support as you can see, please now could you help me with that problem?
Thanks

Reply
2016-09-30 at 1:30 pm

#16754
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
We have not added the date formats in to our theme. Kindly please wait for 2 to 3 days so that we’ll consider adding the date formats to our theme in the latest update by monday.

Reply
2016-10-03 at 5:43 pm
Support Expired

#16790
simonetor
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 16
I just updated with the latest version of musicplay you released today, but that didn’t solve my problem.
Please see attached files “1” and “2”.
1 – I create a new event and as you can see, the calendar is in ITALIAN, as well as the date field “21 ottobre, 2016”
2 – I click PUBLISH (or update) the event but the date field disappears and the event is not shown in the frontend.

Please let me know how we can solve this issue.
Thanks

Reply
2016-10-04 at 11:31 am

#16814
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Kindly set the date format from Settings > General > Date Format. Only the date formats which are available in settings > general are supported. Have a look at the screenshot.

Reply
2016-10-04 at 11:49 am
Support Expired

#16817
simonetor
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 16
Since my site is in Italian, the date format settings are only in ITALIAN!!!!
I’d like not to change the whole language only for this bug, please let me talk to a developer so we can solve with some lines of code.

Reply
2016-10-04 at 12:04 pm

#16820
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
We have not added date formats option but will be coming soon in next release where you can choose available date formats for the datepicker.

Reply
2016-10-04 at 2:56 pm
Support Expired

#16843
simonetor
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 16
Hi Fem
can you kindly tell me when this feature will be released?
I need to be online in few days with this website.
Cheers
Simone

Reply
2016-10-04 at 4:04 pm

#16848
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Probably in the next week.

Reply
2017-02-15 at 6:07 pm

#19239
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
We are setting this topic to be resolved. But if you wish to update this topic please reply here instead of creating another topic.

Reply

You must be logged in to reply to this topic.