[shaffes]

I have a big problem with this theme at the moment and I’m just days away from launching it. I noticed the booking system is messed up on a few things:

1. No email is being sent out. I even have an email logger plugin set up and it’s capturing the email and neither the admin and customer email are hitting our inbox. This is very odd and needs to be addressed.

2. I looked at the email logger and it appears that no information is being retained from the booking form. Please look at the screenshot – https://imgur.com/a/JR1HVYc

I need to get this fixed as soon as possible (in the next day or two). So please let me know what I need to do to resolve this immediately. Thank you!

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[Fem]

If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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[shaffes]

This reply has been marked as private.

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[Fem]

I see your server has something with mail functionality or so. We have crosschecked with the theme and it seems to be working fine at out end on live demo. Can you please ask with your hosting department once and let me know.

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[Fem]

Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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