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This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago by Fem.

  • 2017-08-09 at 1:06 pm
    Support Expired
    #21418
    webgeluk
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 16

    Dear Support,

    could you please check the bg for the mobile view:
    there is a big gray area, it seems it won’t fill out completely.

    Do I need a bigger bg image?

    Thanks a lot,
    MOOI

    2017-08-09 at 1:06 pm
    Support Expired
    #21419
    webgeluk
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 16
    2017-08-09 at 1:30 pm
    #21422
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    I don’t see any gray bg image on the mobile device. Can I have the screenshot?

    2017-08-09 at 2:51 pm
    Support Expired
    #21423
    webgeluk
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 16

    Hi, please find those attached:
    first two with gray bg.

    https://prnt.sc/g692ru
    https://prnt.sc/g692l4

    3rd with img
    https://prnt.sc/g692eg

    you can see this effect by scrolling down on mobile

    2017-08-11 at 1:17 am
    Support Expired
    #21426
    webgeluk
    Participant
    • Topics: 4
    • Replies: 16
    • Total posts: 20
    • Post count: 16

    did you have the time check this? 😉

    2017-08-11 at 4:37 pm
    #21429
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    What is the mobile you are using? and the OS Version, please.

    2017-09-14 at 12:38 pm
    #21780
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    This support request has been awaiting your response for over 9 days.

    Since we have not heard from you in over 9 days, this support request is considered to be resolved. Of course, if you feel that this request is not resolved, you may respond to it at any time and a support agent will get back to you momentarily.

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