Audio player not working after update

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This topic has 11 replies, 2 voices, and was last updated 1 year, 9 months ago by dqiria.

2024-07-23 at 1:45 am
Support Expired

#29489
dqiria
Participant
Topics: 1
Replies: 7
Total posts: 8
Post count: 7
Hello,

I’ve updated to the latest version. There were some problems, but I fixed them except for the audio player.

It doesn’t work anymore. Any help?

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2024-07-24 at 7:21 pm

#29490
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi, If you can elaborate your question and issues we will be able to help you out.

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2024-07-24 at 9:52 pm
Support Expired

#29491
dqiria
Participant
Topics: 1
Replies: 7
Total posts: 8
Post count: 7
Audio player doesn’t work in the albums.

When I click on a file, it just freezes like this and doesn’t play:

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2024-07-31 at 3:32 pm
Support Expired

#29492
dqiria
Participant
Topics: 1
Replies: 7
Total posts: 8
Post count: 7
It has been more than a week. Where’s the “Support” I’m paying for?

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2024-08-04 at 3:22 am

#29493
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
There seems to be an issue with the Opera Browser and the javascript. We are working on it and will keep you posted once it is found and fixed sorry for the delay in response.

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2024-08-06 at 4:05 am
Support Expired

#29494
dqiria
Participant
Topics: 1
Replies: 7
Total posts: 8
Post count: 7
I hope it gets fixed soon. My website depends on it and I don’t want to buy another plugin for that and change whole structure of the site.

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2024-08-07 at 1:09 am

#29495
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Got it fixed. Will release the new update of the theme in a day or two. There are other minor fixes and compatibility checks as well. So it will take a day or two. If you wish to have this quick fix please contact us via Skype we will fix this bug on your server later you can update the theme once we release the new update.

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2024-08-07 at 2:56 pm
Support Expired

#29496
dqiria
Participant
Topics: 1
Replies: 7
Total posts: 8
Post count: 7
Okay, thank you!

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2024-09-10 at 10:58 pm
Support Expired

#29506
dqiria
Participant
Topics: 1
Replies: 7
Total posts: 8
Post count: 7
Any news? It has been more than a month now.

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2024-09-11 at 12:42 am

#29509
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Everything is updated except the download song feature which is causing an error in downloading. So its a bit delay in that. Will be updating this week for sure.

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2024-10-27 at 8:36 pm
Support Expired

#29546
dqiria
Participant
Topics: 1
Replies: 7
Total posts: 8
Post count: 7
3 months and counting.

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2024-11-25 at 7:00 pm
Support Expired

#29575
dqiria
Participant
Topics: 1
Replies: 7
Total posts: 8
Post count: 7
Another month passes by. I hope you fix it during this support period, because there is no way I’m spending another cent for this nonsense.

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