Your Time:
Our Time:
← Back to discussions

Appointments going to spam

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 1 reply, 2 voices, and was last updated 9 years ago by Fem.

  • 2017-09-13 at 3:10 am
    Support Expired
    #21709
    teddgbsn36
    Participant
    • Topics: 1
    • Replies: 0
    • Total posts: 1
    • Post count: 0

    We are using g-suite. All the MX records and SPF are created. Every time someone submits and appointment request, it the details show up in spam that goes to us and to the person that submitted the appointment request. Please let me know what I can do to remedy this. This doesn’t happen when we use Gravity Forms or anything else, but your appointment setup is nice and I’d like to continue to keep using your theme on other clients once this is fixed. Thank in advance for your time.

    2017-09-14 at 1:43 pm
    #21782
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    It might be something related to domain SPF records only but will consider looking into this and let you know.

You must be logged in to reply to this topic.