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Appointment Notification Emails Not Delivered

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This topic has 9 replies, 4 voices, and was last updated 10 years, 3 months ago by Anonymous.

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  • 2016-04-27 at 3:12 pm
    Support Expired
    #14021
    2schaa
    Participant
    • Topics: 5
    • Replies: 7
    • Total posts: 12
    • Post count: 7

    Hi Support team

    I have entered my email address in Appointments>Adming Email Setup>Admin Email ID but when tested adding an appointment I do not see any email coming to my inbox.

    Please advise

    Thanks

    2016-04-27 at 3:27 pm
    #14024
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2016-04-27 at 3:31 pm
    Support Expired
    #14025
    2schaa
    Participant
    • Topics: 5
    • Replies: 7
    • Total posts: 12
    • Post count: 7
    This reply has been marked as private.
    2016-04-27 at 4:05 pm
    #14026
    Anonymous
    Inactive
    • Topics: 0
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    Fixed your issue. Now it’s working fine.

    2016-04-29 at 6:16 pm
    #14077
    Anonymous
    Inactive
    • Topics: 0
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    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2016-05-10 at 8:52 pm
    Support Expired
    #14304
    detoxbuddy
    Participant
    • Topics: 5
    • Replies: 32
    • Total posts: 37
    • Post count: 34

    Hi Team,

    I am having the same problem but with my LifeCare theme. The emails used to be sending I believe before the 3.2.0 update but now they only seem to be going to the client/patient….not to the admin email.

    Finally, the email to the patient seems to generate a link back to my blog, is there a way to disable this or to just have a better looking url? (ie without a tail like this: %40gmail.com&key=2ae82e434573cec05c8ab23a06de0165)

    Thanks!

    2016-05-11 at 9:59 am
    #14310
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    • Post count: 0

    @detoxbuddy: Kindly post your questions in the specified category of the theme.

    2016-06-06 at 3:25 pm
    #14704
    Anonymous
    Inactive
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    We are setting this topic to be resolved but if you wish to update this topic please reply here instead of creating another topic.

    2016-06-10 at 8:48 am
    Supported
    #14844
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    Hello Guys,

    I’m having the same problem in that the e-mail notification are not being received for admin e-mail. Also, the date field is not working on frontpage.

    Thanks,
    Julian

    2016-06-10 at 10:56 am
    #14849
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Hi @Jules45x,

    Kindly please create a new topic and post your queries there. And if you don’t receive emails for admin then provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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