Appointment form issue on home page

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 11 replies, 3 voices, and was last updated 10 years, 9 months ago by beyondrays.

2015-12-28 at 3:48 pm
Support Expired

#11771
beyondrays
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
Home page appointment is not working. Where do I configure the backend email for the home page appointment form?

Reply
2015-12-29 at 9:54 am

#11780
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
On the home page, we have used Appointment CallOut Shortcode. If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

Reply
2015-12-29 at 10:09 am
Support Expired

#11783
beyondrays
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
This reply has been marked as private.

Reply
2015-12-29 at 10:15 am
Support Expired

#11784
beyondrays
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
This reply has been marked as private.

Reply
2015-12-29 at 10:32 am

#11785
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
I have checked it. It’s working fine at my end. Please provide the screenshot where exactly the problem persists.

Reply
2015-12-29 at 10:36 am
Support Expired

#11786
beyondrays
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
Did you fill the form and send it? (On home page) Tell me where do I receive the mail for appointment? Or if it’s in admin panel please guide where exactly it is.

Reply
2015-12-29 at 10:44 am

#11787
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
You have to fill the form in the home page. After submitting, it will redirect you to the appointment form page where you have to fill all the fields. After filling, click on appointment button, then you’ll receive the mail to your mail id with a confirmation link.

Reply
2015-12-29 at 10:47 am
Support Expired

#11788
beyondrays
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
Is it so….? Why to have two appointment forms, people will get confused as it happened for me. Anyway thanks I didn’t notice it was meant for that.

Reply
2015-12-29 at 10:54 am

#11789
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
It’s a shortcode in the home page which we have provided. And you can place this shortcode anywhere in the theme. And the values which we provide in the home page shortcode, it stores those values in the appointment form after redirecting. So, for that purpose we have used this shortcode.

Reply
2015-12-29 at 10:58 am
Support Expired

#11790
beyondrays
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
Thanks. Excellent reply in short time. Now tell me something more, how do we add more doctors in same department with same time allotment for appointment? Do I need to add all doctors with all their available dates and time under department page?

Reply
2015-12-29 at 4:53 pm

#11797
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Go to the department where you wish to add the doctors and add all the doctors with their respective timings and allotment whether its a same time or not doesn’t matter. It will work on the appointments page template.

Reply
2015-12-29 at 7:53 pm
Support Expired

#11802
beyondrays
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
Thanks. I got it.

Reply

You must be logged in to reply to this topic.