Appointment Callout Not Functioning

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This topic has 11 replies, 4 voices, and was last updated 8 years, 10 months ago by Fem.

2017-09-20 at 5:34 pm
Support Expired

#21841
shekinahgm
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 1
The appointment call out on the home page is not working. The date line will not let you put anything in and also the button to submit the information does nothing as well.

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2017-09-20 at 5:57 pm

#21842
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Can I have the URL so that I can take a closer look at it and let you know whats the issue.

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2017-09-20 at 7:34 pm
Support Expired

#21844
shekinahgm
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 1
This reply has been marked as private.

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2017-09-22 at 11:34 am

#21848
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I see there is no disable days selected. Kindly select one disable days from theme options and it will be working. If you don’t know how to do we can help you doing if you can provide us the wp-logins. Make sure you set the post as private reply so that only admin can see your wp-logins.

Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

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2017-09-26 at 9:27 am
Support Expired

#21875
lolitasmith
Participant
Topics: 6
Replies: 21
Total posts: 27
Post count: 27
Hello, I am having the same problem. I’m sorry I don’t understand the appointment set up at all. Can you please help? thanks.

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2017-09-26 at 11:31 am

#21876
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Make sure you have used the attribute redirection="true" in your appointment shortcode so that it will work. If the problem still persists then If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2017-09-26 at 8:32 pm
Support Expired

#21895
lolitasmith
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Topics: 6
Replies: 21
Total posts: 27
Post count: 27
This reply has been marked as private.

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2017-09-26 at 8:58 pm
Support Expired

#21896
lolitasmith
Participant
Topics: 6
Replies: 21
Total posts: 27
Post count: 27
I’m sorry I forgot to tell you that I’m unable to enter anything in the date.

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2017-09-27 at 12:44 pm

#21900
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I have fixed the issue. Will update this in the themeforest files too soon

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2017-09-29 at 1:38 am
Support Expired

#21901
lolitasmith
Participant
Topics: 6
Replies: 21
Total posts: 27
Post count: 27
Thank you so much. It is working on the front-end, but I am not receiving emails that an appointment was requested. Can you please help?

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2017-10-28 at 2:48 pm
Support Expired

#22082
dereklim12
Participant
Topics: 0
Replies: 1
Total posts: 1
Post count: 1
I can’t get it to work http://ablypestcontrol.com/

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2017-10-30 at 2:04 am

#22106
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
@dereklim12 –
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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