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Appearance -> Customization doesn’t work

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This topic has 3 replies, 2 voices, and was last updated 6 years ago by Fem.

2020-09-15 at 6:57 am
Unknown Support Status

#27613
jenngamble
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 3
I can’t get my customization to work. I have deleted and downloaded this theme multiple times. Customization works on other themes.

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2020-09-15 at 8:11 am

#27614
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi jenngamble,
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2020-09-15 at 9:31 am
Unknown Support Status

#27615
jenngamble
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 3
This reply has been marked as private.

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2020-09-15 at 2:02 pm

#27618
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Please have look at your site, the issue has been fixed now you can customize the theme. If you have any further queries or need any assistance feel free to reach us our support staff will get back to you momentarily.

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