Anona Theme Purchase

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This topic has 3 replies, 2 voices, and was last updated 5 years, 9 months ago by Fem.

2020-11-20 at 4:09 am
Unknown Support Status

#28072
Pestzero
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 5
ive purchased the theme and installed both ways via ftp and also with the installer and at the moment im thinking im looking for a refund unless you can get it to work like the demo does.
Nothing loads correctly theme options does not load all I get is a blank page.

Please please help .

This topic was modified 5 years, 10 months ago by Pestzero.

This topic was modified 5 years, 10 months ago by Pestzero.
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2020-11-20 at 1:38 pm

#28076
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi, @Pestzero
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only the admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2020-11-20 at 2:35 pm
Unknown Support Status

#28080
Pestzero
Participant
Topics: 1
Replies: 1
Total posts: 2
Post count: 5
This reply has been marked as private.

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2020-11-24 at 3:31 pm

#28094
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
@Pestzero – Please have a look at your site, the issues have been fixed now everything working fine in your theme. I had import demo data. After demo import, you will get the demo sample placeholder images. you can use your own images. If you want our theme images and facing any difficulty then we can help you out.

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