After Update wordpress crash all site

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This topic has 7 replies, 4 voices, and was last updated 5 years, 11 months ago by Fem.

Tagged: wordpress 5.5 update

2020-08-13 at 11:43 am
Unknown Support Status

#27337
Gre_bou1986
Participant
Topics: 4
Replies: 12
Total posts: 16
Post count: 15
hello i have buy your theme musicplay ande sudden:y when i update the wordpress 5.5
your template crash all…look: https://www.stekiradio.gr/
could yuo please top help me..
not work anything on backend and some other problems…
what happened?
thank you..

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2020-08-13 at 3:14 pm

#27344
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi Gre_bou1986,
Due to The WordPress issue, errors occur we are working on it. So that it is compatible with WordPress 5.5 version we will notify you when it has been done. Kindly please do not update and downgrade if you have updated it. And also, it seems your support has been expired for continued support please extend your support license.

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2020-08-13 at 3:15 pm
Unknown Support Status

#27345
sanifika
Participant
Topics: 2
Replies: 17
Total posts: 19
Post count: 20
Dear support service, I’m faceing the same problem.
I have installed with your help the Anona Theme and WordPress is updated at 5.5 version but not work anything on backend.

Please could you help me?!
Thanks in advance for your kindly support.

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2020-08-13 at 3:28 pm

#27348
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi sanifika,
Due to The WordPress issue, errors occur we are working on it. So that it is compatible with WordPress 5.5 version we will notify you when it has been done. Kindly please do not update and downgrade if you have updated it.

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2020-08-14 at 11:27 am
Unknown Support Status

#27359
Gre_bou1986
Participant
Topics: 4
Replies: 12
Total posts: 16
Post count: 15
please do the best soon because it is very important for us…
thank you..we will waiting for your support..

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2020-08-14 at 8:38 pm

#27369
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi,
Those who are facing the issues in theme after updating WordPress 5.5 version, for now, you can Enable jQuery Migrate Helper plugin through the followed link provided https://wordpress.org/plugins/enable-jquery-migrate-helper/

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2020-09-03 at 3:55 pm
Unknown Support Status

#27528
zafims
Participant
Topics: 16
Replies: 86
Total posts: 102
Post count: 97
Hello developer, are you not sure how to update your theme?? so why its taking ages? if you want to keep your business in abroad, make sure you are up to date otherwise no one will buy your theme and as a customer we should get update on time. you are not showing professionalism at all. thats really shame.

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2020-09-12 at 11:42 pm

#27606
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
@Zafims – Sorry for the delay in response. I was tested Covid Positive and Most of my family members were positive so we were not in a condition to update the themes and respond on time. We are still under quarantine till 18th and after that we will be making an update and releasing things soon. at moment we can only reply to few customers.

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