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After update the shoutcast player dont sound

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This topic has 17 replies, 5 voices, and was last updated 9 years, 8 months ago by Anonymous.

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  • 2016-11-26 at 7:55 pm
    Support Expired
    #17921
    estudio7ds
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    I want a little help here.
    I used in the previous version this link http://198.57.189.215:8000//;stream.mp3 and the radio player works well.
    Now the same link does not work on the new version.
    Could you help me find the right link?
    My streaming site start is https://198.57.189.215:2199/start/unplug/
    I have tried different options. One sounds, but does not show info, another shows info but does not sound
    Please

    2016-11-26 at 8:01 pm
    #17924
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    I see that you are using wrong stream URL.

    Try this http://198.57.189.215:8000/;stream/1

    2016-11-29 at 2:02 am
    Support Expired
    #17961
    estudio7ds
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    i tried.
    Now, show texts. but don’t sound. the button play is stuck. Look: http://unplugradio.com

    2016-11-29 at 2:50 am
    #17963
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
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    • Post count: 1876

    The link seems to be with https remove s and make it http. I mean the stream URL.

    2016-11-29 at 3:05 am
    Support Expired
    #17964
    estudio7ds
    Participant
    • Topics: 1
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    • Total posts: 6
    • Post count: 5

    do it.
    but still the problem
    Show text, but still not sound and button play stuck

    2016-11-29 at 3:18 am
    #17966
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I will take a closer look at it and let you know tomorrow as its late here.

    2016-11-29 at 7:31 am
    Support Expired
    #17967
    elena25
    Participant
    • Topics: 5
    • Replies: 15
    • Total posts: 20
    • Post count: 21

    Same problem here… No sound at all. I tested with lot of streams that worked perfect to other players

    Thanks

    2016-11-29 at 11:13 am
    #17971
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    @estudio7ds, @elena25: If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2016-11-29 at 2:19 pm
    Support Expired
    #17976
    estudio7ds
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5
    This reply has been marked as private.
    2016-11-29 at 5:18 pm
    Support Expired
    #17984
    elena25
    Participant
    • Topics: 5
    • Replies: 15
    • Total posts: 20
    • Post count: 21
    This reply has been marked as private.
    2016-11-29 at 6:49 pm
    #17985
    Fem
    Keymaster
    • Topics: 2
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    @estudio7ds – I have just tested one of the other stream from the shoutcast and its working fine, Might be there are some settings needed to be done or so am not sure about it

    you can check the URL here
    http://mixlive.ie:9610/;Tech
    http://mixlive.ie:9610/ – This is the status of the shoutcast

    your stream URL
    http://198.57.189.215:8000/;stream/1/
    http://198.57.189.215:8000/ – This is the status of the shoutcast

    2016-11-29 at 7:15 pm
    #17986
    Fem
    Keymaster
    • Topics: 2
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    After full research we found that all the clients running the new SHOUTcast Server v2.5.0.715 are experience a terrifying buffering. The old accounts that running the version 2.4.7 seems to be working perfectly. Kindly force back your SHOUTcast version to 2.4.7.

    Something has changed on the new 2.5.0.715 version ..and all the clients experienced really huge delay on start, buffering problem and so on..

    Using MusicPlay old version 6.0.0 It works perfectly as 6.0.0 Uses jPlayer for the streaming and the recent version of the Musicplay 7.2.0 deprecated the jPlayer and using Full Width Audio Player which buffers a lot and halts with the new versions of the 2.5.0.715 SHOUTcast servers.

    We will consider adding a jPlayer for musicplay in the coming release 7.3.0 Tomorrow which reverts back again with the legacy player just to work with these SHOUTcast servers new version and we will keep that player until Shoutcast Server Version 2.5.0.715 issue is resolved by the SHOUTcast server team.

    Wait for a new update tomorrow.

    • This reply was modified 9 years, 9 months ago by Fem.
    2016-11-29 at 7:45 pm
    Support Expired
    #17989
    elena25
    Participant
    • Topics: 5
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    For me is impossible to downgrade my shoutcast server as it not belong to me

    So i have to wait the next realise tomorrow with the old player

    Think about the option to have multiply id’s and the way to see the played history songs as well.

    Thank you!

    P.S. Remix theme has a good player with a lot of options and no problems. Take a look here if you want 🙂

    2016-11-30 at 11:38 am
    #18002
    Anonymous
    Inactive
    • Topics: 0
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    @elena25: Option to have multiply id’s: We’ll see if it is possible we’ll add this feature in the future updates.
    Remix theme has a good player with a lot of options: Thanks for letting us know. We’ll take a closer look at it and see what are the extra features added.

    And regarding the theme, we’ll update the theme with the latest version by tomorrow.

    2016-11-30 at 6:17 pm
    Support Expired
    #18006
    estudio7ds
    Participant
    • Topics: 1
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    • Total posts: 6
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    Yesterday u said the update will be today…
    i will waiting.

    2016-12-01 at 12:29 am
    Support Expired
    #18010
    estudio7ds
    Participant
    • Topics: 1
    • Replies: 5
    • Total posts: 6
    • Post count: 5

    HI, The player after update is working fine.
    But, look like the older version.
    Any way to get as was before this update?
    I can handle the ccs files. Can offer to me the ccs file or the line of player?

    Thanks!

    2016-12-01 at 2:31 pm
    #18018
    Fem
    Keymaster
    • Topics: 2
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    The new player isn’t supporting the streaming for the new version of the shoutcast so reverted back to the old player.

    2016-12-13 at 11:25 am
    #18304
    Anonymous
    Inactive
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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