After refreshing theme mobile menu won't work

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This topic has 20 replies, 7 voices, and was last updated 9 years, 2 months ago by Anonymous.

Tagged: Removed credential Logins

2017-04-10 at 6:36 pm
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#19875
webgeluk
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Topics: 4
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Total posts: 20
Post count: 16
Dear Support,

I’d re-bought the theme and would like to refresh it.
But after the refresh, the mobile menu wont work.

currently I’m using the old version.
very old: Version: 2.8.0

On demand I can share the wp-login data.

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2017-04-11 at 10:23 am

#19884
Anonymous
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You can switch to latest version 7.3.0 with mobile menu working and also with lots of extra features added.

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2017-04-18 at 6:12 pm

#20028
Anonymous
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We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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2017-04-19 at 1:43 am
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#20031
webgeluk
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2017-04-19 at 1:20 pm
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#20034
webgeluk
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can you please check, mobile menu issue is still valid?

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2017-04-19 at 1:45 pm

#20035
Anonymous
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If you can provide us WP Logins to your website with URL then we can fix the issue. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

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2017-04-19 at 1:52 pm
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#20036
webgeluk
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2017-04-19 at 3:12 pm

#20038
Anonymous
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Fixed your issue. It’s working fine now. Edited File: musicplay-redesign/audio-player.php

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2017-04-19 at 3:47 pm
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#20040
webgeluk
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thank you very much for the prompt action.

Works excellent, can you tell me please the solution (in order to avoid this in the future)?

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2017-04-19 at 4:25 pm

#20042
Anonymous
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Added if condition in the jquery. Don’t worry about this in the future updates, we’ll be adding this condition in the future updates also.

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2017-04-24 at 11:06 am

#20116
Anonymous
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We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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2017-05-17 at 1:34 am
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#20469
jascom
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Having the same issue on v.7.3.0 on my website – what is the fix?

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2017-05-17 at 1:37 am

#20472
Fem
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Can you please provide us your website URL so that we can have closer look at it.

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2017-05-18 at 2:26 pm
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#20499
jascom
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2017-05-18 at 7:30 pm

#20512
Fem
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Hi

@Jascom
Please open meusicplay/audio-player.php find for this line
jQuery(document).ready(function(){
after u can add this code
if ( jQuery.fn.fullwidthAudioPlayer ) {

and find for this line
});
</script>
before add this code
}

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2017-05-18 at 11:23 pm
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#20518
jascom
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2017-05-19 at 10:22 am

#20524
Fem
Keymaster
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Hi
@Jasom
Please edit two files
plese open this files djmix-player.php and radio-fwap-player.php find for this line

jQuery(document).ready(function(){
after u can add this code
if ( jQuery.fn.fullwidthAudioPlayer ) {

and find for this line
});
</script>
before add this code
}

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2017-05-19 at 1:19 pm
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#20527
jascom
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2017-05-19 at 3:29 pm
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#20530
Wahed Khan
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2017-06-14 at 7:47 pm
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#20857
homesweet
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Post count: 44
same here 🙁

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2017-06-15 at 10:25 am

#20862
Anonymous
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@homesweet: Can you please provide us your website URL so that we can have a closer look at it.

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