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After booking an order, it doesn't go to the Paypal payment page

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This topic has 7 replies, 3 voices, and was last updated 8 years ago by Fem.

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  • 2018-04-12 at 6:32 am
    Support Expired
    #23146
    WridgWays
    Participant
    • Topics: 4
    • Replies: 7
    • Total posts: 11
    • Post count: 9

    Hi,
    In booking section, when I do make a booking order and click on the submit button, it goes to another page not to the Paypal page that I have created for payment.

    So, the issue is after booking, it doesn’t redirect to pay with Paypal.

    Thanks in advance

    2018-04-12 at 10:42 am
    Support Expired
    #23148
    WridgWays
    Participant
    • Topics: 4
    • Replies: 7
    • Total posts: 11
    • Post count: 9

    Can someone reply me here.

    2018-04-12 at 2:02 pm
    #23154
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Go to Storeup options under the appearance tab and look for the storeup tab in the theme options and find *Booking Page* Select the page from there for your bookings page.

    2018-04-13 at 10:12 am
    Support Expired
    #23162
    WridgWays
    Participant
    • Topics: 4
    • Replies: 7
    • Total posts: 11
    • Post count: 9

    Hi, I think I have to explain what I did. I followed the instructions given in the documentation for making a booking page with Paypal.

    The demo booking page shows only the message that booking is done after clicking the submit button, but the documentation says that I have to create a Paypal page and add it to navigation menu and it will take customer to the next page for payment after clicking the submit button in booking page. I followed those instructions, but after clicking the submit button , it takes me to another page with blah blah not going to Paypal page.

    Please give specific instructions to follow as I am not a developer. I will follow exactly what you will say.
    Thanks

    2018-04-13 at 12:32 pm
    #23166
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Did you select the Paypal Booking page from theme options the one you created as said in the documentation? If so then it has to go to the page. If the problem still persists then please contact via Skype so that we can share the screen for quicker assistance.

    2018-04-13 at 1:18 pm
    Support Expired
    #23172
    WridgWays
    Participant
    • Topics: 4
    • Replies: 7
    • Total posts: 11
    • Post count: 9
    This reply has been marked as private.
    2018-04-13 at 1:20 pm
    #23173
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Skype: support-aws

    2018-08-28 at 5:37 pm
    #24093
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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