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Admin e-mail not forwarding appts and date field not working

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This topic has 13 replies, 6 voices, and was last updated 9 years, 5 months ago by Fem.

  • 2016-06-10 at 12:10 pm
    Supported
    #14856
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    I’m not receiving admin e-mails and date field is not working

    2016-06-10 at 12:13 pm
    Supported
    #14857
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13
    This reply has been marked as private.
    2016-06-10 at 1:30 pm
    #14863
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
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    I have seen that you are using the older version of the theme. A new version of the theme is released on 15th April 2016 and you can download it from themeforest.

    Anona – v3.3.0 – Updated on 15th April 2016 – is available for download. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from themeforest/codecanyon.

    2016-06-10 at 11:37 pm
    Supported
    #14868
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    I downloaded new version of Anona v3.3.0, but when I tried updating new version it failed. Other themes that need updating are flagged in the themes section but Anona does not show that it needs to be updated? What are my options?

    2016-06-10 at 11:39 pm
    Supported
    #14869
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    FYI:Date field works now, but admin e-mails are still not being forwarded.

    2016-06-12 at 2:18 am
    Supported
    #14871
    Jules45x
    Participant
    • Topics: 3
    • Replies: 13
    • Total posts: 16
    • Post count: 13

    Ok, I figured out why I was not able to update… date fiels not working still and I’m not receiving e-mails

    2016-06-13 at 11:07 am
    #14886
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Fixed both the issues. And I have seen that emails are receiving perfectly at my side. Once check at your end, wait for 5 to 10mins after submitting the form and see.
    Edited Files: plugin/aivah-shortcodes/shortcode/appointmentcallout.php

    2016-07-07 at 10:15 am
    Support Expired
    #15313
    Phillip Flores
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Will this fix be made available to everyone because I have the same problem even though I have updated the theme to version 3.4.

    2016-07-11 at 11:03 am
    #15335
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    @Phillip Flores: If you can provide us WP Logins to your website with URL then we can fix the issue. Make sure you set the post as private reply so that only admin can see your wp-logins. Otherwise wait for few days we’ll make a fix for this and we’ll update the theme.

    2016-08-15 at 4:17 pm
    Support Expired
    #15952
    flex
    Participant
    • Topics: 1
    • Replies: 1
    • Total posts: 2
    • Post count: 2

    I am having the same issue. I don’t get any forwarded admin email from the appointments, either made from Home or the Appointment page itself. Though, I do get a forwarded admin email, IF and ONLY IF the email address (client email) I used to request an appointment (from Home or Appointment page) is the same with the admin email address. A serious issue which needs be resolved immediately. Kindly fix this up please.

    2016-08-15 at 8:22 pm
    #15953
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Thanks for the information folks, I will consider taking a closer look at it tomorrow and will see to it making an update for it sooner.

    2017-03-10 at 3:43 pm
    #19565
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Anona – v4.0.0 – Updated – 31 January 17 – is available for download with extra features. Make sure you take a backup of the old version before updating to the latest version of the theme. Please do check the theme ChangeLog.txt file provided in the full package downloaded from ThemeForest/code canyon.

    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2017-03-30 at 10:40 am
    Support Expired
    #19703
    sheikhmatloob
    Participant
    • Topics: 0
    • Replies: 6
    • Total posts: 6
    • Post count: 6

    Hi
    Plugin doesnot work on the site ?

    2017-03-30 at 12:13 pm
    #19710
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    @sheikhmatloob Topic is Solved via Skype Communication. But if you want to update this topic please reply here.

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