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Posted in: Cook Pro

This topic has 27 replies, 5 voices, and was last updated 7 years, 10 months ago by RecipeBrag.

  • 2018-08-26 at 6:38 pm
    Support Expired
    #24030
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Hi.

    Firstly I posted in the below link as I hadnt found the category for Cook Pro but I have now and have a few issues so will close the other thread if I can: http://support.aivahthemes.com/forums/topic/duplicate-recipe-difficulty-and-recapcha-issue/

    Issue one: when filling out the recipe submission form, the recipe difficulty is showing the options twice in the dropdown box.

    Issue two: When I click submit recipe, it says that I need to do the reCapcha but I do not have one on the recipe submit form.

    Issue three: When I go to a user profile or the login box, the links/ tabs do not work. In the url it adds #pane1 at the end. For example visit http://madaboutchristmas.com/christmas-chef-profile/ and click on reviews.

    Can you please help me fix these. I will add site credentials and ftp info in a private reply below.

    Thank you

    Stephen

    2018-08-26 at 6:45 pm
    Support Expired
    #24032
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22
    This reply has been marked as private.
    2018-08-28 at 2:18 pm
    Support Expired
    #24064
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Hello? can someone help please?

    2018-08-28 at 3:51 pm
    #24066
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    Can I have the Google API Key for the reCaptcha? Find the link in other thread you posted.

    2018-08-28 at 5:23 pm
    Support Expired
    #24080
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Thank you, I have added the API. what about the other issues?

    2018-08-29 at 2:59 pm
    Support Expired
    #24121
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Thank you, I have added the API to the plugin under settings. what about the other issues?

    2018-08-29 at 4:00 pm
    #24122
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    Regarding other issues with the tabs on the profile page, it is a conflict with some of the plugins. Kindly please update your plugins and test it as I see few plugins are outdated. I am having the same script and same plugin and its working fine.

    Regarding the Levels point its an issue with your end, you have added Easy, Hard and Medium in your recipe settings Difficulty Level section. That field is for additional levels as by default 3 levels are there in the plugin.

    2018-08-29 at 5:23 pm
    Support Expired
    #24123
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Thank you for your reply.

    I have updated all plugins and themes. I have deactivated all plugins and activated a default theme and I still get the same issue. It therefore appears to be your plugin at fault.

    Thanks

    Stephen

    2018-08-29 at 6:01 pm
    #24124
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    I will install in local and check it out and update you on this

    2018-08-30 at 1:56 pm
    Support Expired
    #24136
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Thank you

    2018-08-30 at 9:30 pm
    Support Expired
    #24138
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Any update on fixing this?

    2018-08-30 at 9:42 pm
    Support Expired
    #24139
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22
    2018-08-31 at 5:22 pm
    Support Expired
    #24141
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Hello?

    2018-09-01 at 10:33 am
    Support Expired
    #24143
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Can this please be fixed?

    2018-09-03 at 2:12 pm
    #24144
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    You can contact us via Skype with your WP logins and URL so that we can help you on Skype Live Chat.

    2018-09-03 at 2:17 pm
    Support Expired
    #24145
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Thanks i don’t have skype but they are added about in private

    2018-09-03 at 3:59 pm
    #24146
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Do you have TeamViewer? If yes send ID and password.

    2018-09-03 at 4:31 pm
    Support Expired
    #24147
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Hi, i dont worry but as said the login details are above in a private post, on this thread.

    2018-09-03 at 4:38 pm
    Support Expired
    #24148
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    worry was meant to be sorry:

    Hi, i don’t sorry but as said the login details are above in a private post, on this thread

    2018-09-05 at 12:56 pm
    #24155
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    We have fixed the issue. Just go through it and let us know if you have any further queries.

    2018-09-05 at 4:50 pm
    Support Expired
    #24157
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Thank you, I have just replied to the Skype chat, the only thing that appears to not be working is the recipe page http://madaboutchristmas.com/christmas%20recipe/delia-smith-christmas-cake-recipe/

    2018-09-10 at 10:35 am
    #24166
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    We hope that the issue has been resolved. If you need any further assistance reply here instead of writing a new post. If you have any queries reply here or the post will be set to “Resolved” shortly.

    2018-09-10 at 2:37 pm
    Support Expired
    #24190
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Hi not fully.

    The sidebar on the recipe page shows at the bottom and there is a white space in the footer. I was advised to speak to the theme dev to fix this. How ever as this is a plugin, they will not support it: http://madaboutchristmas.com/christmas%20recipe/delia-smith-christmas-cake-recipe/

    Also, I added latest recipes to the homepage and there is code showing above it: http://madaboutchristmas.com/

    2018-09-12 at 2:38 pm
    Support Expired
    #24207
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    I would appreciate it if these can be fixed today please?

    2018-09-24 at 9:01 pm
    Support Expired
    #24274
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Hi, as the plugin does not work with my theme and you cannot fix it, is there a discount for me to buy your recipe theme since I own the recipe plugin? Thanks

    2018-09-25 at 12:26 pm
    #24279
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    I agree with the point that we can’t fix it as we are not the owner of the theme. But in the coming week, we have a plan of reducing the price for a week of time which will be $50 as now it is $60.

    2018-11-15 at 11:05 am
    #24459
    Fem
    Keymaster
    • Topics: 2
    • Replies: 8473
    • Total posts: 8475
    • Post count: 6003

    Hello there,
    we hope that we have gone through all your issues and have solved them. If you have any further queries or need any assistance feel free to reach us as soon as possible, this topic will be set to be closed in near future.

    Aivah.

    2018-12-19 at 2:25 pm
    Support Expired
    #24517
    RecipeBrag
    Participant
    • Topics: 4
    • Replies: 22
    • Total posts: 26
    • Post count: 22

    Hi.

    The fix for the sidebar issue is:

    .page_content_wrap {padding-top:1.3em!important;}
    .menu_main_wrap {margin-top:4.6em!important;}
    .recipe-template-default div#content {
    float: left;
    width: 75%;
    }
    .recipe-template-default .content {
    width: 100% !important;
    }
    .page_content_wrap {
    padding: 0px !important;
    }

    I just added the css to custom css under customise.

    Feature request:
    A link option would be good where the submitter can add a link to where they found the recipe. This would be a text box and they add the url, this then shows at the bottom of the recipe under ‘Recipe from:’

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