Second Admin Can't Format Text?

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 5 replies, 2 voices, and was last updated 11 years, 4 months ago by Wajid Khan.

2015-04-07 at 1:49 am
Support Expired

#7475
noelb55
Participant
Topics: 5
Replies: 12
Total posts: 17
Post count: 16
Here is what I can see when I try to format text using Text Block settings as the first administrator (me): http://s14.postimg.org/nh97ahz2p/Screen_Shot_2015_04_06_at_3_16_19_PM.png

But here is what the second user sees (I set him up as an administrator) when he tries to format text using Text Block settings:http://s9.postimg.org/cqe82hf5b/seconduser.png

Why does the other user not have the same text editing settings as me? (Specifically, changing font size from paragraph to header 1, etc.)

Reply
2015-04-07 at 2:00 pm

#7478
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

Please try to contact me via Skype. Our Skype ID: support-aws let me know your Skype ID.

Regards,
Mawk

Reply
2015-04-08 at 12:46 am
Support Expired

#7487
noelb55
Participant
Topics: 5
Replies: 12
Total posts: 17
Post count: 16
This reply has been marked as private.

Reply
2015-04-10 at 3:33 am
Support Expired

#7514
noelb55
Participant
Topics: 5
Replies: 12
Total posts: 17
Post count: 16
Do we have progress?

Reply
2015-04-13 at 8:08 pm

#7545
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
There is no issue with the text editing system this works fine for every user maybe you are using different platform. If you any more then issue let me know.

Regards,
Mawk

Reply
2015-04-24 at 7:25 pm

#7638
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Topic is set to Solved because of no reply. But if you want to update this topic please reply here.

Reply

You must be logged in to reply to this topic.