Check Availability

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 9 replies, 2 voices, and was last updated 2 years, 5 months ago by Fem.

2024-03-24 at 9:20 pm
Support Expired

#28896
pitterski
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 3
“I’ve installed the Ultranet theme and managed to configure almost everything. I’ve set up city codes and names, and assigned service packages to them. However, after selecting the ‘Check Availability’ button on a particular package, the ‘Check for Service’ page does not appear. In the example installation on the website preview.themeforest.net, everything works correctly. Can you suggest what to do to get this working?”

Kind regards

Piotr

Reply
2024-03-26 at 1:24 am

#28901
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
May be you have not done setting for the Check Page in the settings please check screenshot.

Reply
2024-03-26 at 1:45 am
Support Expired

#28904
pitterski
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 3
Hi,

After clicking on Packages Settings, only the tabs (General Settings, Localization, Email Settings) are displayed without any content.

Reply
2024-03-27 at 2:36 pm

#28909
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Clear your system cache please and if the problem still persist please let me know so that I can take a closer look at it.

If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins. Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

Reply
2024-03-30 at 2:12 am
Support Expired

#28916
pitterski
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 3
Hi,

I cleared the cache from the website but the functionality still doesn’t work. In the previous post, I sent login credentials for the website.

Reply
2024-03-31 at 9:05 pm

#28918
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I don’t see the logins can you please post here again

Reply
2024-04-03 at 6:25 pm
Support Expired

#28920
pitterski
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 3
This reply has been marked as private.

Reply
2024-04-04 at 4:26 pm

#28921
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Can you please post your item purchase code?

Reply
2024-04-04 at 7:56 pm
Support Expired

#28922
pitterski
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 3
This reply has been marked as private.

Reply
2024-04-05 at 1:38 am

#28923
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Fixed the issue please check now

Reply

You must be logged in to reply to this topic.