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Theme Options Not Loading

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This topic has 5 replies, 2 voices, and was last updated 5 years, 12 months ago by Fem.

Viewing 6 posts - 1 through 6 (of 6 total)

  • 2020-09-11 at 9:31 pm
    Unknown Support Status
    #27598
    auwalodidi
    Participant
    • Topics: 3
    • Replies: 5
    • Total posts: 8
    • Post count: 6

    Hello, I just installed the Labora theme manually. I uploaded the Labora folder, and then the Labora-child folder. I activated Labora-child, activated all the plug ins.

    When I click on Labora Child under Appearance to upload the theme options it just stalls on the a screen that says Loading Theme Options…

    And nothing has happened.

    Please advise.

    Auwal.

    Reply
    2020-09-11 at 10:01 pm
    #27599
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi auwalodidi,
    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    Reply
    2020-09-13 at 9:08 pm
    Unknown Support Status
    #27607
    auwalodidi
    Participant
    • Topics: 3
    • Replies: 5
    • Total posts: 8
    • Post count: 6
    This reply has been marked as private.
    Reply
    2020-09-15 at 1:23 pm
    #27617
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Please have look at your site, issue has been fixed now Theme options panel is working fine. If you have any further queries or need any assistance feel free to reach us our support staff will get back to you momentarily.

    Reply
    2020-09-15 at 10:33 pm
    Unknown Support Status
    #27619
    auwalodidi
    Participant
    • Topics: 3
    • Replies: 5
    • Total posts: 8
    • Post count: 6

    Thank you very much, it appears to be working great now.

    Reply
    2020-09-15 at 11:27 pm
    #27620
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Glad to hear, you are satisfied with the support service.

    Reply

Viewing 6 posts - 1 through 6 (of 6 total)

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