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Demo data import trouble

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This topic has 11 replies, 3 voices, and was last updated 6 years, 8 months ago by DennisdeHaan.

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  • 2019-12-15 at 10:47 pm
    Unknown Support Status
    #26395
    DennisdeHaan
    Participant
    • Topics: 5
    • Replies: 17
    • Total posts: 22
    • Post count: 19

    Dear Support,

    Seems like i’m not the only one who can’t get the demo data working and i can’t seem to find a solution on this forum…

    I’m importing the Musicplay demo data and get these errors:

    [ERROR] Failed to import “blog-post-1” (Media)
    [ERROR] Failed to import “blog-post-2” (Media)
    [ERROR] Failed to import “body-bg” (Media)
    [ERROR] Failed to import “logo-white” (Media)
    [ERROR] Failed to import “blog-post-3” (Media)
    [ERROR] Failed to import “gallery-1” (Media)
    [ERROR] Failed to import “gallery-2” (Media)
    [ERROR] Failed to import “gallery-3” (Media)
    [ERROR] Failed to import “gallery-4” (Media)
    [ERROR] Failed to import “gallery-5” (Media)
    [ERROR] Failed to import “gallery-6” (Media)
    [ERROR] Failed to import “gallery-7” (Media)
    [ERROR] Failed to import “gallery-8” (Media)
    [ERROR] Failed to import “gallery-9” (Media)
    [ERROR] Failed to import “gallery-10” (Media)
    [ERROR] Failed to import “gallery-11” (Media)
    [ERROR] Failed to import “gallery-12” (Media)
    [ERROR] Failed to import “gallery-13” (Media)
    [ERROR] Failed to import “bandcamp2” (Media)
    [ERROR] Failed to import “beatport2” (Media)
    [ERROR] Failed to import “last-fm2” (Media)
    [ERROR] Failed to import “soundcloud2” (Media)
    [ERROR] Failed to import “spotify2” (Media)
    [ERROR] Failed to import “youtube2” (Media)
    [ERROR] Failed to import “events-subheader-bg” (Media)
    [ERROR] Failed to import “slider-new4” (Media)
    [ERROR] Failed to import “slider-new1” (Media)
    [ERROR] Failed to import “slider-new6” (Media)
    [ERROR] Failed to import “slider-new8” (Media)
    [ERROR] Failed to import “slider-new3” (Media)
    [ERROR] Failed to import “slider-new7” (Media)
    [ERROR] Failed to import “staff1” (Media)
    [ERROR] Failed to import “staff2” (Media)
    [ERROR] Failed to import “staff3” (Media)
    [ERROR] Failed to import “artist-2” (Media)
    [ERROR] Failed to import “artist-1” (Media)
    [ERROR] Failed to import “artist-3” (Media)
    [ERROR] Failed to import “artist-4” (Media)
    [ERROR] Failed to import “artist-5” (Media)
    [ERROR] Failed to import “artist-6” (Media)
    [ERROR] Failed to import “artist-7” (Media)
    [ERROR] Failed to import “artist-8” (Media)
    [ERROR] Failed to import “artist-9” (Media)
    [ERROR] Failed to import “Amber-mondays” (Media)
    [ERROR] Failed to import “Aurora-reborn” (Media)
    [ERROR] Failed to import “Electropack7-lectrica” (Media)
    [ERROR] Failed to import “Free-billy” (Media)
    [ERROR] Failed to import “Free-form” (Media)
    [ERROR] Failed to import “Positive-keys” (Media)
    [ERROR] Failed to import “The-centurion” (Media)
    [ERROR] Failed to import “The-sphynx” (Media)
    [ERROR] Failed to import “Ticker-tape” (Media)
    [ERROR] Failed to import “Together-again” (Media)
    [ERROR] Failed to import “roger” (Media)
    [ERROR] Failed to import “a1” (Media)
    [ERROR] Failed to import “a2” (Media)
    [ERROR] Failed to import “austin-neill-247237” (Media)
    [ERROR] Failed to import “a4” (Media)
    [ERROR] Failed to import “a3” (Media)
    [ERROR] Failed to import “a5” (Media)
    [ERROR] Failed to import “a6” (Media)
    [ERROR] Failed to import “embazarada-929227_1280” (Media)
    [ERROR] Failed to import “embazarada-929228_1280” (Media)
    [ERROR] Failed to import “embazarada-929237_1280” (Media)
    [ERROR] Failed to import “embazarada-929246_1280” (Media)
    [ERROR] Failed to import “embazarada-929247_1280” (Media)
    [ERROR] Failed to import “embazarada-929253_1280” (Media)
    [ERROR] Failed to import “embazarada-929255_1280” (Media)
    [ERROR] Failed to import “embazarada-929262_1280” (Media)
    [ERROR] Failed to import “embazarada-929263_1280” (Media)

    Can You please help me out? Is it a write permission problem maybe?

    Kind regards,
    Dennis de Haan

    2019-12-16 at 11:31 am
    #26396
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, DennisdeHaan
    Sometimes such mistakes are happened [ERROR] Failed to import “blog-post-1” (Media) after importing the demo data. You need to add the media manually.

    2019-12-16 at 2:42 pm
    Unknown Support Status
    #26399
    DennisdeHaan
    Participant
    • Topics: 5
    • Replies: 17
    • Total posts: 22
    • Post count: 19

    Hi Khanam,

    And where can i find the media? Can’t find it in the theme zip file i downloaded 🙂

    Kind regards,
    Dennis

    2019-12-16 at 2:56 pm
    #26400
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hello DennisdeHaan
    You need to check our demo. Where ever the images are in the demo you have to set your own images.

    2019-12-16 at 3:20 pm
    Unknown Support Status
    #26401
    DennisdeHaan
    Participant
    • Topics: 5
    • Replies: 17
    • Total posts: 22
    • Post count: 19

    Hi Khanam,

    Really? That’s very odd… Have build many WordPress sites with themes that were bought through Themeforrest, but this is the first time i don’t have the images within the theme.

    When the demo images are imported, i can create my own images much easier since i then know what size i need to make them to fit the theme…

    Not to be a pain in the a.., but i don’t think this is normal… When i import demo data the images should be there… Why even put the option to import the demo data if it doesn’t even do half the job?
    Kind regards,
    Dennis

    2019-12-16 at 3:37 pm
    #26402
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you want the images same as the demo. So kindly please provide us WP Logins to your website with URL. We will set up the images as like demo. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2019-12-16 at 3:46 pm
    Unknown Support Status
    #26403
    DennisdeHaan
    Participant
    • Topics: 5
    • Replies: 17
    • Total posts: 22
    • Post count: 19

    That would be awesome! Thank You!

    2019-12-16 at 3:47 pm
    Unknown Support Status
    #26404
    DennisdeHaan
    Participant
    • Topics: 5
    • Replies: 17
    • Total posts: 22
    • Post count: 19
    This reply has been marked as private.
    2019-12-17 at 2:12 pm
    #26409
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, DennisdeHaan
    We will find out the issue. and will update it by the end of the day.

    2019-12-17 at 2:45 pm
    Unknown Support Status
    #26410
    DennisdeHaan
    Participant
    • Topics: 5
    • Replies: 17
    • Total posts: 22
    • Post count: 19

    Hi Khanam,

    Great! I see you’ve done a lot of things already, but some things don’t work yet (logo and background for instance).

    I’ll check later today! Thank again for the support!

    Kind regards,
    Dennis de Haan

    2019-12-18 at 3:44 pm
    #26413
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Those images are not showing as I see that it has some issues with your hosting maybe if you open the URL then it doesn’t display the image from direct URL.

    For example you can try opening this in your browser http://tfio.masshysteria.nl/wp-content/uploads/2019/12/logo-white-1.png

    2019-12-19 at 1:02 am
    Unknown Support Status
    #26417
    DennisdeHaan
    Participant
    • Topics: 5
    • Replies: 17
    • Total posts: 22
    • Post count: 19

    Fixed those hosting issues and it now looks as it should 🙂

    Thank You for the support, i can now work on the site.

    Kind regards,
    Dennis

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