My Imported Data Is Not Like Your Dummy Data

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This topic has 13 replies, 2 voices, and was last updated 8 years, 3 months ago by Fem.

Tagged: Dummy Data

2018-05-23 at 3:05 pm
Unknown Support Status

#23352
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
Yesterday, i sent message on the comment section of the theme and the ovner of the theme said to me to create ticket on the support area. So, i am here contacting you guys.

I am going to copy paste everything vhich i sent to him in the comment section so that i do not have to type everything again..
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Hi guys, today i have purchased this theme. I have also installed all plugins and imported demo data already. But my website does not look like your demo design.

1. Above slider and slider does not look like same. I mean the header area does not look like it looks on your theme. Here you can see the screenshot—> http://prntscr.com/jl7uay

2. Do you guys not provide Slider Revolution?

3. In the team section looks like icons are gone bit above. I think because of no image is there—> http://prntscr.com/jl7vss

Basically i need to get my header area fixed. Thank you.

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Brother, if i select “Flex Slider” like this http://prntscr.com/jl7yo3 then the site looks like this http://prntscr.com/jl7zbh and if i select Owl Slider then it looks different. but there is no option to make it look like exactly like in your demo design. Please do not reply after 24 hours and please no short reply.
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Please have a look at these 2 images first http://prntscr.com/jl81pt and http://prntscr.com/jl81vb please have a look as in your demo design and my imported demo there is sooo much difference. Please get me the demo which you guys are shoving on your website.

This is not the first theme i purchased on this site. I have 2 accounts and have purchased many themes so far but i never seen any theme which shows different and give/import different settings.

Please help me to get the same settings ASAP.

Thank you.

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2018-05-23 at 3:11 pm

#23353
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2018-05-23 at 4:19 pm

#23354
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
The topic is Solved via Skype Communication. But if you want to update this topic please reply here.

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2018-05-23 at 7:03 pm
Unknown Support Status

#23356
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
Buddy, i need to inform you that i do not see review section in themeforest for some reason here is the screenshot for you http://prntscr.com/jlm0s0

i wanted to give 5 star review but i do not have option to give review to any theme.

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2018-05-25 at 8:31 pm
Unknown Support Status

#23385
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
This reply has been marked as private.

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2018-05-27 at 3:38 pm

#23395
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Thanks for video information, will take a closer look at the menu and slider and will update you tomorrow on this.

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2018-05-28 at 12:11 pm
Unknown Support Status

#23411
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
ok brother, thank you.

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2018-06-01 at 5:00 pm
Unknown Support Status

#23482
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
Hello Brother, i need to knov if you guys have any option in the theme for me to desable the slider in mobile phones?

I can also disable this slider via custom css but i need to edit the template so that there is less css browser has to load.

Thank you.

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2018-06-02 at 5:20 pm
Unknown Support Status

#23486
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
my 2nd question is here –> https://youtu.be/tDlXyv6wxu0

And brother, please ignore the 3rd question as i have found the child theme in the zip file after creating the video.

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2018-06-04 at 3:17 pm
Unknown Support Status

#23502
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
Thank you.

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2018-06-08 at 10:14 am
Unknown Support Status

#23537
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
Brother, there is no reply from your end. Looks like i have to do the custom coding in the theme which i did not want to do.

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2018-06-11 at 2:31 pm
Unknown Support Status

#23555
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
Brother, i need your help. I have been keep sending you message after few days but as there is no reply. I do not understand why are you not replying.

I am a person who can understand everything. So, if there is something you need to tell and think that it will be hard for me to understand then please do not think like that..

I can do all that via custom coding but i need to modify this theme so that there is no sec delay.

Please reply, even if you can not help still reply. So that i can do everything via custom code.

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2018-06-17 at 6:09 pm
Unknown Support Status

#23609
khalsa008
Participant
Topics: 2
Replies: 10
Total posts: 12
Post count: 10
Looks like you need me to do the custom code for that….It could be better if you could update me about it but looks like you do not care to reply.

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2018-06-18 at 4:26 pm

#23612
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi Daljit,

Sorry for the delay in response. I didn’t notice that you posted a question in the resolved topic and it was ignored as when the topic is resolved we will close that and if you have any new questions you can post as a separate query so that we can reply much faster. Due to Ramadan festival, we were not replying since last 3 days and now we are back to the desk and will be resolving all the queries one after the other.

1) There is no option to disable the slider for mobile or height in the mobile version as of now but can consider that features in the future updates. But yes you can do that by custom CSS.

2) There is an option to extend the navigation drop-down based on the length of the menu text but we made it the standard size. If you wish you can do that by altering the small code.

Code to be changed in style.css file

.sf-mega, .sf-menu ul { min-width: 16em; /* Change the 16 to 18 or 20 or what you feel the best suitable for you */ }

Please feel free to ask in a new post if you have any more questions.
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