✓ Gravity Form Conflict

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Posted in: Hopes

This topic has 7 replies, 2 voices, and was last updated 9 years, 10 months ago by Fem.

2016-12-06 at 10:43 pm
Support Expired

#18251
nolimit24
Participant
Topics: 2
Replies: 6
Total posts: 8
Post count: 6
The site I’m working on already is using Gravity Forms but I had to change the theme of the site and I chose Hopes but I just noticed it has an issue when I try to create new forms. The pop-up box to enter the form’s name doesn’t come up after clicking “add new”. I changed the themes and it worked perfectly so I know it’s a conflict with the Hopes theme.

I’m just seeing if you are aware of it and have a fix in the near future or know how I can avoid this issue without having to change themes every time.

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2016-12-07 at 10:40 am

#18253
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

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2016-12-14 at 11:33 am

#18315
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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2016-12-16 at 6:13 am
Support Expired

#18333
nolimit24
Participant
Topics: 2
Replies: 6
Total posts: 8
Post count: 6
This reply has been marked as private.

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2016-12-16 at 10:20 am

#18334
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Logins are not working. Kindly provide valid login details.

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2016-12-16 at 5:26 pm
Support Expired

#18337
nolimit24
Participant
Topics: 2
Replies: 6
Total posts: 8
Post count: 6
This reply has been marked as private.

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2016-12-19 at 12:48 pm

#18341
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Fixed your issue.
We made changes in Forms > Settings > No-Conflict Mode > Off ( Changed No-Conflict Mode to OFF )

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2016-12-26 at 3:57 pm

#18442
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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