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This topic has 17 replies, 2 voices, and was last updated 10 years, 8 months ago by Anonymous.

  • 2015-12-25 at 11:37 am
    Support Expired
    #11762
    crossoflifelutheran
    Participant
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    Hi-

    We just started using Hopes for our church (http://crossoflifelutheran.org/) and have a couple of questions:

    1) Even though our site title is set in WordPress, it’s not showing in any of our pages. It only shows the title of the page.

    2) Even though our WordPress is set to Eastern Time, the business hours widget is still using GMT.

    3) We are trying to use the sticky bar, but all that shows up is a yellow square. Is the whole bar supposed to show?

    Thanks for your help.

    2015-12-28 at 10:13 am
    #11769
    Anonymous
    Inactive
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    1. For the site title: Go to Theme Options-> Custom Logo-> Choose Title.
    2. Go to Business Hours Plugin-> Settings-> And choose the Timezone.
    3. Yes, for this if you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2015-12-28 at 9:02 pm
    Support Expired
    #11773
    crossoflifelutheran
    Participant
    • Topics: 3
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    • Post count: 28
    This reply has been marked as private.
    2015-12-29 at 10:05 am
    #11782
    Anonymous
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    Invalid credentials! Please provide the valid credentials.

    2015-12-29 at 8:48 pm
    Support Expired
    #11803
    crossoflifelutheran
    Participant
    • Topics: 3
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    This reply has been marked as private.
    2015-12-30 at 1:52 pm
    #11815
    Anonymous
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    1. Fixed the issue.
    2. We have added timezone option in to your plugin.
    3. Sticky Bar issue is fixed.

    2015-12-31 at 2:49 pm
    Support Expired
    #11847
    crossoflifelutheran
    Participant
    • Topics: 3
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    Thank you very much for your attention to these issues.

    Two follow-up questions:
    1) I noticed that you had to edit PHP through a plugin to fix issues 1 and 3. Will those fixes become permanent in the next version? I’m worried about sustainability.
    2) Is there a way to keep included plugins more up to date on our own, such as the Business Hours plugin? This is the first time I have worked with plugins included in a theme as opposed to from the WordPress repo.

    Thanks so much-

    Jon

    2015-12-31 at 3:42 pm
    #11848
    Anonymous
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    No need to worry about loosing the content in the coming versions. We had fixed those issues in our theme too. And also no need to update the plugins by your own, we’ll provide the plugins along with the theme.

    2016-01-04 at 7:02 am
    Support Expired
    #11869
    crossoflifelutheran
    Participant
    • Topics: 3
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    Hi there- back again.

    The issues seemed fixed, but now the Business Hours plugin is showing a completely different day.

    It is currently Sunday evening around 8:30 EST, but the plugin says that it’s daytime on Monday (screenshot attached- time in upper system bar).

    Login credentials previously provided are still valid.

    2016-01-04 at 11:22 am
    #11877
    Anonymous
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    Fixed! Please check it and let me know whether it’s working fine or not.

    2016-01-04 at 11:26 pm
    Support Expired
    #11906
    crossoflifelutheran
    Participant
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    Yes, working properly now. Thanks.

    2016-01-05 at 6:44 am
    Support Expired
    #11908
    crossoflifelutheran
    Participant
    • Topics: 3
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    Wrong again. 🙁

    2016-01-05 at 9:22 am
    Support Expired
    #11910
    crossoflifelutheran
    Participant
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    Sorry- I should’ve been more specific. The time difference seems to be less than last time, as it shows the next day but closed (sometime between 4 and 13 hours ahead), where as before it showed the next day and open (at least 13 hours ahead).

    2016-01-05 at 11:16 am
    #11919
    Anonymous
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    We have updated some files for you and cross checked. And now it seems to be working fine. Can you please check it and let me know whether it’s working correctly or not.

    2016-01-05 at 9:28 pm
    Support Expired
    #11928
    crossoflifelutheran
    Participant
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    Working again. I’m going to keep an eye on it before I mark resolved again.

    Did you remove the timezone option? Does it use WordPress settings now?

    2016-01-07 at 11:27 am
    #11971
    Anonymous
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    Yes, We had removed timezone option and you have to set it from WP settings.

    2016-01-08 at 3:58 am
    Support Expired
    #12074
    crossoflifelutheran
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    Working much better- thanks.

    2016-01-08 at 10:04 am
    #12082
    Anonymous
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    We are setting this topic as resolved but if you wish to update this topic please reply here instead of creating another topic.

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