Mobile – WPML

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This topic has 12 replies, 5 voices, and was last updated 10 years, 11 months ago by Fem.

Tagged: Removed login credentials

2015-09-29 at 4:50 am
Support Expired

#9876
15A4C
Participant
Topics: 7
Replies: 14
Total posts: 21
Post count: 16
Hi Support

I am having issues with the HOPES Theme when using on mobile

It seems that the translation menu (English – Chinese) button isn’t working

Can you advise?

On a separate note regarding WPML on HOPES theme, I am having a bit of an issue when one views the event pages (Events Calendar)

It seems that one can’t go back from chinese to english in the event page

Try this as an example – http://londonfgs.org.uk/event/%E9%87%8D%E9%99%BD%E7%AF%80%E8%81%AF%E8%AA%BC%E6%9C%83?lang=zh-hant/ page and try to change this back to english…

Please advise…

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2015-09-29 at 4:51 am
Support Expired

#9877
15A4C
Participant
Topics: 7
Replies: 14
Total posts: 21
Post count: 16
Sorry – if you view and event in English you can change this to Chinese, but can’t change from Chinese to English…

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2015-09-30 at 5:40 pm

#9898
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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2015-10-01 at 3:48 am
Support Expired

#9905
15A4C
Participant
Topics: 7
Replies: 14
Total posts: 21
Post count: 16
This reply has been marked as private.

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2015-10-01 at 3:49 am
Support Expired

#9906
15A4C
Participant
Topics: 7
Replies: 14
Total posts: 21
Post count: 16
hello support

i have sent a private message as per you request

please advise on next steps

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2015-10-01 at 1:35 pm

#9917
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
We can’t access your files to take a closer look at those files. Kindly provide administrator logins.

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2015-10-02 at 4:44 am
Support Expired

#9923
15A4C
Participant
Topics: 7
Replies: 14
Total posts: 21
Post count: 16
what admin details do you need? FTP logins to access php files?

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2015-10-02 at 10:38 am

#9931
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Yes we need ftp access.

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2015-10-02 at 3:33 pm
Support Expired

#9943
15A4C
Participant
Topics: 7
Replies: 14
Total posts: 21
Post count: 16
This reply has been marked as private.

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2015-10-02 at 3:34 pm
Support Expired

#9944
15A4C
Participant
Topics: 7
Replies: 14
Total posts: 21
Post count: 16
Hello Support

I have responded using private message

Please advise next steps

Thanks

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2015-10-02 at 5:55 pm

#9950
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
We checked out the issue and everything seems to be ok. The main problem with the sub menu not showing is the WPML menu item is not adding a class to its parent list with ‘menu-item-has-children’ which adds the arrows to show dropdown items when clicked on it. So I would recommend you to use some other method of showing that dropdown for lang selection in topbar or some other locations.

Regards
Maqk

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2015-10-04 at 5:58 pm
Support Expired

#9963
15A4C
Participant
Topics: 7
Replies: 14
Total posts: 21
Post count: 16
What about on mobile? The language change isnt functioning on mobile devices…

When you say “So I would recommend you to use some other method of showing that dropdown for lang selection in topbar or some other locations.” – what is your best option for this?

Thanks

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2015-10-05 at 12:38 pm

#9976
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
It’s best to show language translator like this http://www.lantadente.com/?lang=sv.

(or)

For the temporary fix, we suggest adding the following CSS under WPML > Languages > Language switcher options > Additional CSS

#mobile-menu .container > ul > li:nth-last-child(3) {
display: none;
}

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