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Booking System Emails are missing variables

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This topic has 10 replies, 5 voices, and was last updated 10 years, 12 months ago by Anonymous.

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  • 2015-08-04 at 1:55 am
    Support Expired
    #8768
    Kodaworks
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4

    Hi,

    I have installed the Car Zone theme on a development subdomain on my own hosting.
    This site is for a client and will be moved to the live domain once finished.

    The Booking systems emails are missing a critical variable for my client.
    The Date the Booking was made is missing from the “Status Changed” Emails.

    We do not need the users to be able to confirm their own bookings.
    So the other emails are left blank, so not emails are sent to the customer after the form is submitted.
    Only when the admin manually confirms the booking with the customer and sets a booking to “confirmed”,
    do we need the theme to send out a status email with the new “confirmed” Status.

    Kind Regards

    Philip

    2015-08-04 at 11:03 am
    #8770
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2015-08-04 at 12:13 pm
    #8772
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi there @Kodaworks, As srinivas said if you can provide us the WP Logins we can check about variable issue you said or provide us the screenshot of the error.

    Regarding the default confirmation you can set that from theme options to set confirm or unconfirmed status emails for your customers.

    If you don’t feel the answers I provided help you out please elaborate your questions so that we can be more clear in explaining to your questions.

    Regards
    Maqk

    2015-08-04 at 5:08 pm
    Support Expired
    #8787
    Kodaworks
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4
    This reply has been marked as private.
    2015-08-05 at 12:42 pm
    #8794
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi Kodaworks,

    Thanks for the headsup. We can’t edit any files from wordpress editor as the wordpress theme editor allows only depth level 1 files to be edited. So we need FTP logins to edit the files.

    The following files have been modified to disable loaction post type.

    Goto admin dashboard -> plugins -> Editor -> I have commented this line

    // require_once( AIVAH_CPT_DIR .'/post-types/location.php' );

    Regards,
    krishnaveni.

    • This reply was modified 11 years, 1 month ago by Fem. Reason: Highlighted the syntax for the line
    2015-08-05 at 8:05 pm
    Support Expired
    #8872
    Kodaworks
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4
    This reply has been marked as private.
    2015-08-06 at 6:23 pm
    #9021
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi Kodaworks,

    The development site is available at http://www.cm.kodaworks.com/wp-login.php
    User : admin@CM
    pass : ********

    can you please provide the password once again.

    Regards,
    krishnaveni

    2015-08-06 at 6:32 pm
    Support Expired
    #9022
    Kodaworks
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4
    This reply has been marked as private.
    2015-08-07 at 12:00 pm
    #9036
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi Kodaworks,

    Admin sets a booking to “confirmed” the email sent to the customers is working fine now. Is there anything else I can assist you with?

    Regards,
    krishnaveni

    2015-08-07 at 6:57 pm
    Support Expired
    #9045
    Kodaworks
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4

    Hi Krishnaveni,

    That’s fantastic.

    Thank you for the support, I really appreciate it.
    Great theme by the way, very easy to use too.

    Great support too.

    Thanks again 🙂

    Philip C
    Kodaworks.com

    2015-09-24 at 3:46 pm
    #9853
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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