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YouTube Thumbnails Not Working

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This topic has 3 replies, 2 voices, and was last updated 12 years, 4 months ago by Leo77.

  • 2014-04-12 at 4:37 am
    Support Expired
    #3806
    Leo77
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Hi,

    I am adding YouTube videos, they are working fine on the individual video pages, but on my Videos page (using the Video template) it doesn’t show the thumbnail, instead it shows the YouTube ID of the video.

    Do you have an idea of the problem?

    Thanks.

    2014-04-12 at 2:30 pm
    #3809
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    You need to set Video Featured Thumbnail and this will appear on Video Page Template. Check below image.

    • This reply was modified 12 years, 4 months ago by Wajid Khan.
    2014-04-12 at 2:36 pm
    Support Expired
    #3812
    Leo77
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Where is this option Video Featured Thumbnail?

    I don’t see it anywhere. I see the regular Set featured image but that doesn’t appear on the Video Page Template.

    2014-04-12 at 2:37 pm
    Support Expired
    #3813
    Leo77
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    OK sorry, now I see it’s working. Not sure why it didn’t seem to work before, maybe user error 🙂

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