No Menu or Radio

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This topic has 7 replies, 2 voices, and was last updated 1 year, 5 months ago by Fem.

2025-03-23 at 7:57 am
Support Expired

#29608
Conscious_Graphics
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 9
Hi there

I cannot click any menus or stream music, can you help please?

Home

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2025-03-24 at 5:55 pm

#29609
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can share the WordPress login credentials along with your website URL, we’ll be able to examine the issue more closely. Please ensure you post the details as a private reply so only the support team can view them. See the screenshot below where to set the post as private. Important: Before sharing your login details, we strongly recommend backing up your website completely, including all WordPress content, theme settings, widgets, and other custom configurations.

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2025-03-24 at 6:07 pm

#29613
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you don’t want to provide the Logins you can go to theme options or custom CSS section and add the following code to make a quick fix for it

.jp-radio-top .jp-radio { bottom: auto; height: auto; }
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2025-03-25 at 5:57 pm
Support Expired

#29614
Conscious_Graphics
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 9
I emailed the log in details

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2025-03-26 at 4:58 pm
Support Expired

#29615
Conscious_Graphics
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 9
This reply has been marked as private.

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2025-03-26 at 6:24 pm

#29616
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi, yes, we have fixed the issue, but we recommend using the bottom player because of future conflicts. It’s a best practice to use players at the bottom

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2025-03-28 at 6:20 pm
Support Expired

#29617
Conscious_Graphics
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 9
Thanks, did you manage to do this and test it, still doesnt work?

This is the working shoutcast URL

http://91.121.77.158:8044/;stream/1

This reply was modified 1 year, 5 months ago by Conscious_Graphics.

This reply was modified 1 year, 5 months ago by Conscious_Graphics.

This reply was modified 1 year, 5 months ago by Conscious_Graphics.
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2025-04-03 at 11:09 pm

#29621
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I see that Mixed Content: The page at https://www.arawakradio.com/ was loaded over HTTPS, but requested an insecure element http://91.121.77.158:8044/;stream/1. This request was not upgraded to HTTPS because its URL’s host is an IP address. This was the issue so it wasn’t working try adding protocol to your stream and it will work for sure.

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