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Flexslider not loading on Mobile Devices

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This topic has 15 replies, 2 voices, and was last updated 2 years, 6 months ago by Fem.

  • 2024-02-13 at 8:53 pm
    Support Expired
    #28850
    recreatemedia
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 16

    Hello,

    We’ve had an issue with the flexslider on the Anona Pest Control HTML Template.

    The arrow just continues to spin and will not load.

    Thanks – RECREATE

    2024-02-14 at 2:16 am
    #28852
    Fem
    Keymaster
    • Topics: 2
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    If you have the URL to your site please let me know. If not we will take a closer look at it and let you know.

    2024-02-16 at 7:08 am
    Support Expired
    #28853
    recreatemedia
    Participant
    • Topics: 2
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    This reply has been marked as private.
    2024-02-17 at 12:02 am
    Support Expired
    #28854
    recreatemedia
    Participant
    • Topics: 2
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    I replied with the URL in a private message thanks

    2024-02-18 at 1:35 am
    #28855
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    but i can see your slider loads perfectly on mobile.

    2024-02-22 at 2:21 am
    Support Expired
    #28856
    recreatemedia
    Participant
    • Topics: 2
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    This reply has been marked as private.
    2024-02-23 at 12:41 am
    #28857
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    when i checked it was working fine. May be clear the cache at your end in mobile and see again and please let me know the device model as well please

    2024-02-23 at 11:36 pm
    Support Expired
    #28858
    recreatemedia
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
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    This reply has been marked as private.
    2024-02-27 at 4:14 am
    Support Expired
    #28859
    recreatemedia
    Participant
    • Topics: 2
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    This reply has been marked as private.
    2024-02-28 at 12:26 am
    Support Expired
    #28860
    recreatemedia
    Participant
    • Topics: 2
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    • Total posts: 14
    • Post count: 16

    Hello, this topic has been going on for over two weeks with no answers in the last 5 days.

    Please advise, this should have been resolved by now

    – Ryan

     

    2024-02-28 at 2:22 am
    #28861
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    open sys_custom.js file from the js folder and replace the following code

    Find Code

    /* —————-Flex Slider——————— */
    if ( $.isFunction($.fn.fitVids) ) {
    flexslider();
    }

     

    Replace Code

    if ( $.isFunction($.fn.flexslider) ) {
    flexslider();
    }

    2024-02-28 at 9:57 am
    Support Expired
    #28862
    recreatemedia
    Participant
    • Topics: 2
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    • Post count: 16

    Thanks for the response, I replaced the coding, uploaded and still am getting the spinning wheel where the flexslider should be loading.

    I used Safari and Chrome on a iPhone 11max and iPhone 15Maxpro.

    Thanks –  R

    2024-02-28 at 4:54 pm
    #28864
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    • Post count: 6003

    Please send me the zip file of your HTML Files so that I can take a closer look at it.

    2024-03-07 at 8:51 am
    Support Expired
    #28877
    recreatemedia
    Participant
    • Topics: 2
    • Replies: 12
    • Total posts: 14
    • Post count: 16

    Hello, my replies were not working, sent you a link in private

     

    • This reply was modified 2 years, 6 months ago by recreatemedia.
    2024-03-07 at 8:53 am
    Support Expired
    #28879
    recreatemedia
    Participant
    • Topics: 2
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    This reply has been marked as private.
    2024-03-10 at 1:20 am
    #28881
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003
    This reply has been marked as private.

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