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Site constantly getting hacked because of Aivah plugins

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This topic has 8 replies, 3 voices, and was last updated 4 years, 7 months ago by Fem.

  • 2022-01-16 at 7:39 pm
    Support Expired
    #28481
    haveyoumetrandy
    Participant
    • Topics: 10
    • Replies: 19
    • Total posts: 29
    • Post count: 20

    Hello, I’ve had to pay for 3 different hacking services to recover my website. The first 2 services have told me that I needed to disable “Business Hours Pro” or notify the developers of this issue. Skeptical, i ignored their heed the first time and sure enough, a few months later my site was hacked. A separate service told me the same thing so I deactivated the plugin and it seemed to solve the issue.

    This time, with business hours pro deactivated, the breadcrumb nav plugin is causing my site to have a critical failure and is causing my entire website to crash. Can y’all release an update for these plugins? Or update all of the plugins to have these security and stability patches so that my website can continue to properly function?

    2022-01-17 at 2:59 pm
    #28484
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Thank you for the information, we will consider takeing a closer look at it and will remove the plugin and update the theme.

    2022-01-17 at 7:41 pm
    Support Expired
    #28485
    haveyoumetrandy
    Participant
    • Topics: 10
    • Replies: 19
    • Total posts: 29
    • Post count: 20

    Is there any estimate on when this would happen?

    2022-01-17 at 7:42 pm
    Support Expired
    #28486
    haveyoumetrandy
    Participant
    • Topics: 10
    • Replies: 19
    • Total posts: 29
    • Post count: 20

    I have the reports given to me this last time, if any of it helps?

    2022-01-18 at 2:30 pm
    #28488
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    You can simplly delete the plugin but still we will be releasing the new update soon in this week hopefully.

    2022-02-11 at 12:05 am
    Support Expired
    #28495
    sinclairnorf
    Participant
    • Topics: 2
    • Replies: 6
    • Total posts: 8
    • Post count: 6

    I have the most recent version (7.0.2) of the Breadcrumb NavXT plugin activated on my site, and I’m not having any issues.

    2022-02-11 at 1:38 am
    Support Expired
    #28497
    haveyoumetrandy
    Participant
    • Topics: 10
    • Replies: 19
    • Total posts: 29
    • Post count: 20

    I was wondering if there was any update on this?

    2022-02-11 at 1:38 am
    Support Expired
    #28498
    haveyoumetrandy
    Participant
    • Topics: 10
    • Replies: 19
    • Total posts: 29
    • Post count: 20

    This is what I’m being sent from wordpress

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Breadcrumb NavXT.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.9
    Current theme: CarZone (version 3.7)
    Current plugin: Breadcrumb NavXT (version 7.0.2) PHP version 5.6.40

    Error Details
    =============
    An error of type E_PARSE was caused in line 25 of the file /home/aae2322/public_html/wp-content/plugins/breadcrumb-navxt/class.bcn_network_admin.php. Error message: syntax error, unexpected ‘{‘, expecting identifier (T_STRING)

    2022-02-15 at 4:02 pm
    #28503
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    You can simply delete the plugin and update the plugin to the latest version as that plugin is available in the WordPress Plugin repositories.

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