Demo content not loading correctly

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This topic has 24 replies, 7 voices, and was last updated 6 years, 1 month ago by Fem.

2020-07-14 at 6:47 am
Unknown Support Status

#27274
adeptpestservices
Participant
Topics: 2
Replies: 4
Total posts: 6
Post count: 4
I’m wanting my demo to look like this:

Frontpage

I currently have no images and the sliders aren’t working. I’ve tried read through previous posts and tried a couple of things but I can’t seem to figure it out.

If you could please assist me with the correct installation, I can go on to edit myself.

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2020-07-14 at 5:00 pm

#27275
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2020-07-15 at 4:21 am
Unknown Support Status

#27276
adeptpestservices
Participant
Topics: 2
Replies: 4
Total posts: 6
Post count: 4
This reply has been marked as private.

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2020-07-15 at 2:17 pm

#27277
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
What is the URL to your website?

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2020-07-16 at 5:19 am
Unknown Support Status

#27278
adeptpestservices
Participant
Topics: 2
Replies: 4
Total posts: 6
Post count: 4
This reply has been marked as private.

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2020-07-17 at 5:53 pm

#27284
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi, adeptpestservices

Have a look at your site we had set up your site like our live demo. If you have any further queries or need any assistance feel free to reach our support staff will get back to you momentarily.

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2020-07-20 at 6:26 am
Unknown Support Status

#27285
adeptpestservices
Participant
Topics: 2
Replies: 4
Total posts: 6
Post count: 4
This reply has been marked as private.

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2020-07-20 at 10:52 am

#27286
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Glad to hear from you satisfied with our Support Forum Service.

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2020-08-11 at 8:37 pm
Unknown Support Status

#27328
sanifika
Participant
Topics: 2
Replies: 17
Total posts: 19
Post count: 20
Dear support service, I’m faceing the same problem.
I’ve tried four times to install anona theme and its not works.

Please could you help me?! Thanks in advance for your kindly support

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2020-08-11 at 8:43 pm

#27329
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi sanifika,
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2020-08-11 at 9:30 pm
Unknown Support Status

#27330
sanifika
Participant
Topics: 2
Replies: 17
Total posts: 19
Post count: 20
This reply has been marked as private.

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2020-08-13 at 7:10 am
Support Expired

#27336
sonorocl
Participant
Topics: 0
Replies: 3
Total posts: 3
Post count: 3
Hello, please your help, I can’t load the content demos, I’m interested in demo radio play

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2020-08-13 at 12:20 pm

#27338
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi sonorocl,
Sorry for the continues support please extend your support license and we will be ready to help you out.

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2020-08-13 at 3:09 pm
Unknown Support Status

#27342
sanifika
Participant
Topics: 2
Replies: 17
Total posts: 19
Post count: 20
Dear support service, thanks for your very professional support!
Regards,

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2020-08-13 at 5:12 pm
Support Expired

#27349
sonorocl
Participant
Topics: 0
Replies: 3
Total posts: 3
Post count: 3
This reply has been marked as private.

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2020-08-13 at 5:27 pm

#27350
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi, sanifika

The installation has been done. If you have any further queries or need any assistance feel free to reach our support staff will get back to you momentarily.

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2020-08-13 at 7:00 pm
Unknown Support Status

#27351
sarathsun123
Participant
Topics: 0
Replies: 4
Total posts: 4
Post count: 4
Hi,

Is it possible I could also get some assistance in trying to get the installation done properly? My website page has a bunch of random items above the website itself as well as the sliders not working when I try to locate pictures for it.

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2020-08-13 at 9:11 pm

#27352
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi sarathsun123,
Due to The WordPress issue, errors occur we are working on it. So that it is compatible with WordPress 5.5 version we will notify you when it has been done. Kindly please do not update the wordpress 5.5 version and downgrade if you have updated it.

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2020-08-13 at 9:26 pm
Support Expired

#27355
sonorocl
Participant
Topics: 0
Replies: 3
Total posts: 3
Post count: 3
This reply has been marked as private.

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2020-08-18 at 11:57 pm

#27413
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi sonorocl,
If you need to renew you support license then,
-> Log in to your account
-> Hover over your username and -> click ‘Downloads’ from the drop-down menu.
-> The downloads section displays a list of all the items purchased using your account.
-> Click on Renew support now.
you can go through the following link provided which may help you https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support#:~:text=Log%20in%20to%20your%20account,on%20’Renew%20support%20now!’

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2020-08-19 at 12:05 am

#27414
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi @sarathsun123,
The issues in theme after updated WordPress 5.5 version, for now, you can Enable jQuery Migrate Helper plugin through the followed link provided https://wordpress.org/plugins/enable-jquery-migrate-helper/

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2020-08-20 at 3:06 pm
Unknown Support Status

#27428
emmyvet
Participant
Topics: 0
Replies: 6
Total posts: 6
Post count: 6
This reply has been marked as private.

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2020-08-21 at 3:37 pm

#27433
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I see that your woocommerce settings were not reflecting. I have fixed the issue. Kindly please check the shop page now.

Note: Kindly please post in the specific category not in different theme categories if posted in a different category then your post will be ignored or deleted.

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2020-08-21 at 10:56 pm
Unknown Support Status

#27436
emmyvet
Participant
Topics: 0
Replies: 6
Total posts: 6
Post count: 6
Hi – The shop page has been fixed… Thanks very much.

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2020-08-21 at 11:08 pm

#27437
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi emmyvet,
Glad to hear, If you have any further queries or need any assistance feel free to reach us our support staff will get back to you momentarily.

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