Your Time:
Our Time:
← Back to discussions

Accordian Shortcode behaves inconsistently

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 7 replies, 2 voices, and was last updated 12 years, 7 months ago by Fem.

  • 2014-01-25 at 4:10 am
    Support Expired
    #2542
    dmotion10
    Participant
    • Topics: 2
    • Replies: 5
    • Total posts: 7
    • Post count: 5

    I am using the accordian shortcode on a page of mine, but it behaves inconsistently when there is a lot of content within the toggles.

    Sometimes on page load specific accordian parts are expanded but the ‘+’ and ‘-‘ signs reflect incorrectly. It seems to be random as far as which parts it effects. When I reduce the amount of content I do not notice the same behavior. Note, I have all accordian shortcodes set to be collapsed by default.

    Much appreciation for any help.

    2014-01-27 at 6:53 pm
    #2575
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide with WP Logins then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp logins.

    2014-01-27 at 7:19 pm
    Support Expired
    #2577
    dmotion10
    Participant
    • Topics: 2
    • Replies: 5
    • Total posts: 7
    • Post count: 5
    This reply has been marked as private.
    2014-01-27 at 8:52 pm
    #2581
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see everything is working fine even if you add more content. May be you mis understood and using the accordion in wrong way. Please check again you have used accordion wraps separately. If you wish you can be online in Skype for communication or any assistance for more clearance on accordion doubt.

    2014-01-27 at 9:41 pm
    Support Expired
    #2584
    dmotion10
    Participant
    • Topics: 2
    • Replies: 5
    • Total posts: 7
    • Post count: 5

    I want to have 3 separate accordions on my page so that when 1 element is expanded the others are not closed.

    Within the accordion elements I have multiple toggles to display information. The issue arises randomly when refreshing the page. So you may not see it on the first reload or even second, but it will occur if you refresh a few times.

    It seems to only occur when there is a lot of content on the page.

    Here is a page I recreated with the exact functionality with exception to the inconsistency of the accordion. If you repeatedly refresh you will notice the issue.

    I am available for skype if that would be best.

    2014-01-27 at 11:14 pm
    #2589
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Can you try now and let me know if the problem still persists.

    2014-01-27 at 11:18 pm
    Support Expired
    #2590
    dmotion10
    Participant
    • Topics: 2
    • Replies: 5
    • Total posts: 7
    • Post count: 5

    Perfect, thank you.

    Mind if I ask what I was doing wrong?

    2014-01-27 at 11:23 pm
    #2591
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We checked on few refreshes it was doing so we altered in css/shortcodes.css. I will make this fix appends in the coming update.

You must be logged in to reply to this topic.