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bookings not showing booked and vertical header problem

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This topic has 10 replies, 3 voices, and was last updated 7 years, 7 months ago by mikey123b.

  • 2019-01-22 at 6:59 pm
    Unknown Support Status
    #24648
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    Hello, I’ve set my theme to vertical Left Header, but the footer and the booking system is covered by the menu. How can I fix this? also, when i create a new booking i can go straight back and book the same time and date again, it doesn’t say “booked”.
    I’ve added an admin user if you could take a look;

    Many Thanks,
    Michael

    2019-01-22 at 7:00 pm
    Unknown Support Status
    #24649
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17
    This reply has been marked as private.
    2019-01-24 at 8:21 pm
    Unknown Support Status
    #24654
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    Hello, Any chance of a response? I’ve waited a couple of days now.

    2019-01-25 at 11:33 am
    #24656
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Sorry for the delay in response. We are checking the issue. we’ll update you soon.

    2019-01-26 at 1:54 pm
    Unknown Support Status
    #24658
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    Hi Mehraj, have you had any luck with this?

    2019-01-27 at 4:40 pm
    Unknown Support Status
    #24660
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    Any chance of an update?

    2019-01-28 at 2:24 pm
    Unknown Support Status
    #24662
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    Ok I think I’ve been patient enough now. Support suggest I wait 24-48 hours for a response. Can someone please reply to this problem. I’ve waited 6 days now. If I don’t get an answer soon I’ll have to ask for my money back. There have been several problems already with this theme all the time I’m putting into fixing it I’m losing revenue.

    2019-01-28 at 3:42 pm
    Unknown Support Status
    #24663
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    ?

    2019-01-28 at 7:09 pm
    #24664
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    We have just noticed an error assigning the header left on booking and will fix this issue ASAP and also will update you about this fix.

    2019-01-29 at 12:48 pm
    #24669
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We have gone through the issue actually the problem is from your side in the services page some div’s are not properly ended.
    Now it is working fine. If still, you have any problem feel free to ask.

    2019-01-29 at 4:37 pm
    Unknown Support Status
    #24673
    mikey123b
    Participant
    • Topics: 2
    • Replies: 15
    • Total posts: 17
    • Post count: 17

    Thank you for sorting that out. I’ve still got the problem where I can book the same time and date without it showing Booked.
    Also, the alignment of the top bar. the social media icons on top right are hidden by the scroll bar. and the alignment of the top footer “Keep your car clean 365 days a year with a bespoke Vehicle Care Package” is a bit to the right. same as the footer below it “Easy to use online booking system for your convenience.” is slightly to the right.
    Thanks, Michael

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