Metadata stopped works?

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago by elena25.

2017-10-06 at 4:59 am
Support Expired

#21935
elena25
Participant
Topics: 5
Replies: 15
Total posts: 20
Post count: 21
Hello,
I know my licence expired and i dont have right to ask but if you kindly want just i little help. I updated to ver. 8.0 today and my radios stopped to return song tittles
both of streams shoutcast and icecast

Thank you!

Reply
2017-10-06 at 6:38 pm

#21938
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
I have check its working perfect on shoutcast and icecast.

If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

Reply
2017-10-06 at 8:57 pm
Support Expired

#21939
elena25
Participant
Topics: 5
Replies: 15
Total posts: 20
Post count: 21
This reply has been marked as private.

Reply
2017-10-06 at 11:35 pm

#21940
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I see that your site contains some simpleslider.js is loading. Maybe you are using some raw HTML code inside your frontpage try disabling that and see.

Reply
2017-10-07 at 12:12 am
Support Expired

#21943
elena25
Participant
Topics: 5
Replies: 15
Total posts: 20
Post count: 21
all plugins disabled

removed slideshow

nothing. Weird.

Reply
2017-10-07 at 1:16 am

#21944
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Fixed the issue and that seems to be working now.

Reply
2017-10-07 at 1:27 am
Support Expired

#21945
elena25
Participant
Topics: 5
Replies: 15
Total posts: 20
Post count: 21
This reply has been marked as private.

Reply

You must be logged in to reply to this topic.