After update – Autoplay of radio player wont start

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 18 replies, 8 voices, and was last updated 9 years ago by Wajid Khan.

Tagged: autostart, musicplay, shoutcast

2017-06-08 at 1:54 am
Support Expired

#20789
jascom
Participant
Topics: 2
Replies: 13
Total posts: 15
Post count: 13
I have updated MusicPlay to v8.0 and even though I have “Autoplay – Check this if you wish to Play the audio automatically after the page is loaded.” ticked on … the music does not play automatically when the pages load. I have to click play on the player in the footer for the music to start.

Reply
2017-06-08 at 11:19 am

#20790
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
It is working fine at our end. Kindly please check it once. If it is not working then
if you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
<small>Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.</small>

Reply
2017-06-08 at 6:43 pm
Support Expired

#20797
jascom
Participant
Topics: 2
Replies: 13
Total posts: 15
Post count: 13
This reply has been marked as private.

Reply
2017-06-09 at 11:25 am

#20798
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi
Its working fine.
Edit file: radio-jplayer.php

Reply
2017-06-09 at 1:46 pm
Support Expired

#20799
jascom
Participant
Topics: 2
Replies: 13
Total posts: 15
Post count: 13
Its working fine now since you edited the file.

Reply
2017-06-11 at 2:51 am
Unknown Support Status

#20803
Wahed Khan
Participant
Topics: 0
Replies: 71
Total posts: 71
Post count: 1040
Is there anything else we can assist you with.

Reply
2017-06-23 at 1:54 pm

#20967
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

Reply
2017-07-30 at 7:35 pm
Support Expired

#21329
bigbankclub
Participant
Topics: 0
Replies: 1
Total posts: 1
Post count: 3
Hello – The stream I have is not auto playing. I need to know what is suppose to change.

This reply was modified 9 years, 1 month ago by bigbankclub.
Reply
2017-07-31 at 6:19 pm

#21361
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
@bigbankclub: May I know what’s your stream url?

Note: We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

Reply
2017-08-18 at 3:08 pm
Support Expired

#21479
ucal
Participant
Topics: 0
Replies: 10
Total posts: 10
Post count: 12
Hi there!
Mine auto-play don’t work too. Please help me to fix it.

This reply was modified 9 years ago by ucal.
Reply
2017-08-18 at 3:41 pm

#21481
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Open radio-jplayer.php file and replace this line

FIND Code
$radio_autoplay = get_option( 'atp_radio_autoplay';
REPLACE Code
$radio_autoplay = ( get_option( 'atp_audio_autoplay' ) == 'on' ) ? 'on' : '';

Reply
2017-08-19 at 12:03 am
Support Expired

#21483
ucal
Participant
Topics: 0
Replies: 10
Total posts: 10
Post count: 12
Hi there!
Thanks for your reply,can you tell me how to fine that code. I dont have alot of experience. Thanks.

Reply
2017-08-25 at 2:29 pm
Support Expired

#21540
ucal
Participant
Topics: 0
Replies: 10
Total posts: 10
Post count: 12
i need your help please please

Reply
2017-08-25 at 2:38 pm

#21542
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
@ucal – You can check my above reply on which file to be edited. Open radio-jplayer.php file and replace as shown above. If it’s difficult for you then, please if you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as the private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

Reply
2017-08-25 at 2:42 pm
Support Expired

#21543
ucal
Participant
Topics: 0
Replies: 10
Total posts: 10
Post count: 12
ok thanks very much but can i try first to see if i can fix…al i want to know is where in the theme to find radio-jplayer.php file..

Reply
2017-08-25 at 3:02 pm

#21544
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
The theme will be located in wordpress/wp-content/themes/ folder and the theme folder name will be musicplay

Reply
2017-08-28 at 1:23 pm
Support Expired

#21567
ucal
Participant
Topics: 0
Replies: 10
Total posts: 10
Post count: 12
I fix the problem, Thank you.

Reply
2017-08-28 at 2:55 pm
Support Expired

#21572
ucal
Participant
Topics: 0
Replies: 10
Total posts: 10
Post count: 12
Hi can you help me to get the now playing to display on the site.please.

Reply
2017-09-04 at 12:59 pm

#21624
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
The player option is can be managed from MusicPlay theme option Panel under player section.

Reply

You must be logged in to reply to this topic.