Unable to edit hours, change is not saving to database

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This topic has 7 replies, 3 voices, and was last updated 9 years, 5 months ago by Anonymous.

Tagged: Removed logins

2017-04-14 at 9:21 pm
Support Expired

#19996
JulesWebb
Participant
Topics: 2
Replies: 12
Total posts: 14
Post count: 12
Hello

I’m trying to update a time on one of my “Business Hours List” and the update won’t save to the database. I made a quick screencast so you can see what I’m doing – http://screencast-o-matic.com/watch/cbf2oCXeMy

I”m also getting a the notification below at the top of my screen even though I do have my time zone set. I don’t know if this is related or a big deal, just thought I would point it out.

Please setup the time zone to make sure your business hours work according to your time zone. Set your proper UTC Time zone only in the Business Hours Settings Section. If you have late night working hours to enable select an hour till which your have working hours.

Business Hours Pro has been on the site for over a year and I have been able to updated the hours previously.

Let me know if you would like access to the site to take a look.

WP 4.7.3
BH-Pro 4.0.0

thank you for you time
jules

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2017-04-15 at 11:10 am

#19998
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Did you recently added any plugin or made any changes on the backend?

Regarding the message for timezone, yes it will be there only even if you setup the timezone.

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2017-04-15 at 8:50 pm
Support Expired

#19999
JulesWebb
Participant
Topics: 2
Replies: 12
Total posts: 14
Post count: 12
Nothing new. Just updates to plugins already installed, and WP updates.

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2017-04-16 at 11:05 pm

#20000
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

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2017-04-17 at 1:15 am
Support Expired

#20002
JulesWebb
Participant
Topics: 2
Replies: 12
Total posts: 14
Post count: 12
This reply has been marked as private.

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2017-04-17 at 10:30 am

#20003
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
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Fixed. It is working now. Deactivated and reactivated the plugin.

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2017-04-17 at 11:04 pm
Support Expired

#20010
JulesWebb
Participant
Topics: 2
Replies: 12
Total posts: 14
Post count: 12
I’m glad it was an easy fix, but now I feel silly for not trying that.

Thank you for your time and help!
jules

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2017-04-18 at 10:10 am

#20016
Anonymous
Inactive
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Total posts: 3227
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We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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