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Issues with Version 4

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This topic has 10 replies, 3 voices, and was last updated 9 years, 5 months ago by Anonymous.

  • 2017-03-14 at 11:13 am
    Support Expired
    #19586
    lynturcios
    Participant
    • Topics: 2
    • Replies: 2
    • Total posts: 4
    • Post count: 2

    Hello:

    1/ I cannot save any changes to our existing BH Hour List.
    Example: I wish to open on Mondays at 12:pm.

    2/ When I try to create another BH Hour List, it does not save it.

    My website is http://www.longislanddarts.com

    Thanks for you help.

    2017-03-14 at 4:03 pm
    #19589
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-03-15 at 2:26 am
    Support Expired
    #19592
    lynturcios
    Participant
    • Topics: 2
    • Replies: 2
    • Total posts: 4
    • Post count: 2
    This reply has been marked as private.
    2017-03-15 at 10:48 am
    #19599
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Deactivated the plugin once and activated and it’s working fine now.

    Note: We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

    2017-03-27 at 3:10 pm
    #19684
    Anonymous
    Inactive
    • Topics: 0
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2017-04-01 at 9:37 pm
    Support Expired
    #19728
    yakuza2611
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2

    i cannot save my busninesss hours, where is the problem???

    i think my support ended, but this on is a fatal issue

    2017-04-03 at 10:30 am
    #19739
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-04-03 at 10:37 pm
    Support Expired
    #19756
    lynturcios
    Participant
    • Topics: 2
    • Replies: 2
    • Total posts: 4
    • Post count: 2

    Ok, Thanks your private message worked!

    2017-04-04 at 12:29 am
    Support Expired
    #19761
    yakuza2611
    Participant
    • Topics: 0
    • Replies: 2
    • Total posts: 2
    • Post count: 2
    This reply has been marked as private.
    2017-04-04 at 11:36 am
    #19764
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    It might be a conflict with one of the plugin. Once deactivate all of your plugins except business hours pro plugin and see and let us know it works or not. Also it might be an issue with caching of your server.

    2017-04-12 at 12:42 pm
    #19914
    Anonymous
    Inactive
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    • Total posts: 3227
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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